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Omnichannel Marketing Powered by Real-Time Orchestration.

evamX orchestrates real-time customer journeys across push, SMS, email, in-app, web, call center, and inbound widgets. One brain. One experience. Every channel.

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  • •

    Consistent messaging across channels

  • •Real-time triggers and orchestration
  • •Context-aware personalization per touchpoint
  • • Governance - frequency & fatigue controls built in

See your use case live

Trusted By

    One journey. Many channels. Zero disconnect.

    Unified Orchestration

    Unified Orchestration

    Design once, activate across channels. Keep logic, timing, and experience aligned end-to-end.

    Channel-Aware Decisioning

    Channel-Aware Decisioning

    Select the best channel per customer moment using eligibility, preferences, suppression, and priorities.

    Frequency & Fatigue Control

    Frequency & Fatigue Control

    Prevent over-messaging with caps, cooldowns, exclusions, and smart conflict resolution across teams.

    Proven in your industry

    Banking

    Banking

    Real-Time Card Activation Journey

    Turn card delivery into first spend with coordinated, cross-channel moments.

    • Push activation with in-app guidance
    • SMS fallback when push fails
    • Call center context for assisted activation

    Telecom

    Telecom

    Usage Spike to Top-Up Journey

    Turn usage spikes into instant top-ups at the right moment.

    • In-app offer triggered by usage spike
    • Web banner on self-care portal
    • SMS fallback with confirmation

    Retail & E-Commerce

    Retail & E-Commerce

    Browse to Purchase Rescue Journey

    Keep the journey alive from session to store to checkout.

    • Onsite banner during active browsing
    • Push or SMS reminder with deep link
    • POS and loyalty sync for in-store close

    Aviation

    Aviation

    Disruption Care Across Channels

    Keep travelers informed and supported, instantly and consistently.

    • In-app alerts for gate or delay
    • SMS for guaranteed reach
    • Call center context for faster resolution

    Core capabilities that power omnichannel marketing


    about-us

    Omnichannel Journey Builder

    One canvas to orchestrate every channel

    Wait-until and Countdown timing, branching, and conflict-free logic

    Reusable templates for teams and regions

    about-us

    Real-Time Triggering & Delivery

    Event-driven journeys (browse, purchase, churn signals, service events)

    Instant actions across app, web, and offline touchpoints

    Reliable fallbacks when a channel is unavailable

    about-us

    Unified Profile & Preferences

    Single customer view across channels and devices

    Consent and preference-aware engagement

    Real-time updates to state and eligibility

    about-us

    Measurement & Optimization

    Cross-channel attribution and uplift tracking

    Journey and offer-level performance reporting

    Testing, simulations and continuous iteration

    Real-life examples of real-time marketing excellence

    • 4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam./resources/success-story/how-moldcell-runs-real-time-marketing-with-evam
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      August 22, 2025
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      READ MORE
    • LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns./resources/success-story/how-lcw-is-boosting-conversions-with-evams-real-time-engagement
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      July 9, 2025
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      READ MORE
    • tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount./resources/success-story/how-tbi-bank-doubled-conversions-with-real-time-engagement
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
      Apr 3, 2025
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
      READ MORE
    • ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story./resources/success-story/evam-x-bank-abb-upsell-growth-success-story
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      Jan 27, 2025
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      READ MORE
    • Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success./resources/success-story/kapital-bank-turned-data-into-growth
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      Dec 20, 2024
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      READ MORE
    • Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation./resources/success-story/jazz
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      August 29, 2024
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      READ MORE
    • By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam. /resources/success-story/tbi-bank
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      August 26, 2024
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      READ MORE
    • Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results./resources/success-story/home-credit-bank-kazakhstan
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      October 3, 2023
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      READ MORE
    • By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam./resources/success-story/garanti-bbva
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      June 5, 2023
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      READ MORE
    • BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM./resources/success-story/belbim
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
      December 19, 2022
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
      READ MORE
    • By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions./resources/success-story/turkcell
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      October 5, 2022
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      READ MORE
    • Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results./resources/success-story/sigortamnet
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      September 8, 2022
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      READ MORE

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