Hyper‑Personalization, Powered by Context.

evamX empowers you to deliver truly personalized experiences, in the right context, on the right channel, at the right time. It’s not just engagement; it’s hyper‑personalization at real‑time speed.

  • Hyper-personalized at scale
  • Real-time contextual decisioning
  •  Omnichannel consistency
  •  Always learning

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Trusted By

    Turning Context into Connection

    Dynamic Segmentation

    Dynamic Segmentation

    evamX constantly analyzes behavioral and contextual signals to adjust segments instantly.

    Contextual Triggers

    Contextual Triggers

    Every interaction is an opportunity. evamX detects shifts in customer intent, from location changes to in‑app actions, and triggers personalized experiences right when relevance peaks.

    Real-Time Cross-Channel Flow

    Real-Time Cross-Channel Flow

    Coordinate hyper‑personalized journeys across app, web, email, and offline touchpoints. Each message adapts to the moment, ensuring the experience feels natural, timely, and unified.

    High‑Impact Use Cases

    Banking

    Banking

    Real-Time Offer Matching

    • Detect key moments like salary deposits and instantly present the most relevant product.
    • Live eligibility & personalization
    • Next‑Best‑Offer selection with context
    • Instant in‑app or SMS engagement

    Telecom

    Telecom

    Adaptive Plan Recommendation

    • Respond to usage spikes with the best bundle or care action before churn risk rises.
    • Real‑time usage sensing
    • Context‑aware upsell or care flows
    • Fatigue and frequency management

    Retail & E-Commerce

    Retail & E-Commerce

    Dynamic Product Discovery

    • Re‑rank products and offers based on session intent and inventory.
    • Behavioral + inventory signals
    • AI‑based offer ranking
    • In‑session abandonment recovery

    Aviation

    Aviation

    Personalized Travel Journeys

    • Proactively assist during disruptions and reward loyalty with context‑aware offers.
    • Delay or gate change detection
    • Best care response per traveler
    • Wallet/passbook integration for instant engagement

    Core Capabilities That Drive Hyper‑Personalization


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    Unified Profile & Context

    Merge CRM, events, and session data for a 360° view

    Per‑user state updated in milliseconds

    Consent and preference‑aware personalization

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    Hyper‑personalized Decisioning

    Eligibility, suppression, and priority rules

    Offer ranking with business guardrails

    Closed‑loop response tracking and logging

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    Omnichannel Delivery

    Push, in‑app, email, SMS, web banners, call center

    Inbound widgets for contextual NBO

    Frequency and fatigue management

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    Experimentation & Learning

    A/B and multi‑armed bandit tests

    Journey and offer‑level performance reports

    Continuous feedback to optimize decisions

    Real-life examples of real-time marketing excellence

    • 4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam./resources/success-story/how-moldcell-runs-real-time-marketing-with-evam
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      August 22, 2025
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
    • LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns./resources/success-story/how-lcw-is-boosting-conversions-with-evams-real-time-engagement
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      July 9, 2025
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
    • tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount./resources/success-story/how-tbi-bank-doubled-conversions-with-real-time-engagement
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
      Apr 3, 2025
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
    • ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story./resources/success-story/evam-x-bank-abb-upsell-growth-success-story
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      Jan 27, 2025
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
    • Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success./resources/success-story/kapital-bank-turned-data-into-growth
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      Dec 20, 2024
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
    • Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation./resources/success-story/jazz
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      August 29, 2024
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
    • By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam. /resources/success-story/tbi-bank
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      August 26, 2024
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
    • Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results./resources/success-story/home-credit-bank-kazakhstan
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      October 3, 2023
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
    • By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam./resources/success-story/garanti-bbva
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      June 5, 2023
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
    • BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM./resources/success-story/belbim
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
      December 19, 2022
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
    • By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions./resources/success-story/turkcell
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      October 5, 2022
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
    • Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results./resources/success-story/sigortamnet
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      September 8, 2022
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.