Trusted By
Turning Context into Connection

Dynamic Segmentation
evamX constantly analyzes behavioral and contextual signals to adjust segments instantly.

Contextual Triggers
Every interaction is an opportunity. evamX detects shifts in customer intent, from location changes to in‑app actions, and triggers personalized experiences right when relevance peaks.

Real-Time Cross-Channel Flow
Coordinate hyper‑personalized journeys across app, web, email, and offline touchpoints. Each message adapts to the moment, ensuring the experience feels natural, timely, and unified.
High‑Impact Use Cases

Banking
Real-Time Offer Matching
- Detect key moments like salary deposits and instantly present the most relevant product.
- Live eligibility & personalization
- Next‑Best‑Offer selection with context
- Instant in‑app or SMS engagement

Telecom
Adaptive Plan Recommendation
- Respond to usage spikes with the best bundle or care action before churn risk rises.
- Real‑time usage sensing
- Context‑aware upsell or care flows
- Fatigue and frequency management

Retail & E-Commerce
Dynamic Product Discovery
- Re‑rank products and offers based on session intent and inventory.
- Behavioral + inventory signals
- AI‑based offer ranking
- In‑session abandonment recovery

Aviation
Personalized Travel Journeys
- Proactively assist during disruptions and reward loyalty with context‑aware offers.
- Delay or gate change detection
- Best care response per traveler
- Wallet/passbook integration for instant engagement
Core Capabilities That Drive Hyper‑Personalization

Unified Profile & Context
Merge CRM, events, and session data for a 360° view
Per‑user state updated in milliseconds
Consent and preference‑aware personalization

Hyper‑personalized Decisioning
Eligibility, suppression, and priority rules
Offer ranking with business guardrails
Closed‑loop response tracking and logging

Omnichannel Delivery
Push, in‑app, email, SMS, web banners, call center
Inbound widgets for contextual NBO
Frequency and fatigue management

Experimentation & Learning
A/B and multi‑armed bandit tests
Journey and offer‑level performance reports
Continuous feedback to optimize decisions



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