Journey Designer

Design the Journey,
Drive the Experience

Curate hyper-personalized omnichannel customer journeys with

drag-n-drop simplicity and deliver the most contextual engagements

to “WOW” your customers.

Trusted By

Build journeys, dynamic as your customers

The Journey Designer module in the evamX real-time marketing platform gives you the flexibility to curate customer journeys using simple building blocks,

ensuring every interaction is timely, personalized, and meaningful, leading to higher conversions.

Smart Segmentation

Be extremely contextual, impressively personal

Unlock the potential of smart segmentation to shape hyper-contextual journeys that transform key moments into powerful connections and revenue streams.

Real-time Performance Monitoring

Effortlessly monitor campaign metrics as they unfold

Immediate access to campaign metrics empowers you to adjust your tactics in real-time. This means you can stop underperforming strategies before they cost you and double down on what’s driving success—keeping your marketing both agile and efficient.

Drag-and-drop Simplicity

Craft real-time journeys with ease

The intuitive drag-and-drop interface gives you the power to design and orchestrate customer journeys without relying heavily on IT. Create campaigns with confidence, ensuring you can react to customer needs at the right time, through the right channels.

Message Genius

Boost your messaging with GenAI

Unleash the potential of AI-driven content creation. With AI integrated, every marketer becomes a content creator—producing personalized, compelling messages effortlessly. Craft communication that resonates, boosts engagement, and drives results.

Put customers at the center

Effortlessly blend online, offline, inbound, and outbound channels for campaigns that feel personalized and relevant — all powered by hybrid, data-driven marketing for real-time results.

Connect online and legacy channels to be where customers are

Use both outbound and inbound marketing to maximize engagement.

Create batch and real-time campaigns to capture key moments.

Discover the other modules to get the full power of evamX

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Digital Engagement
Be incredibly customer-centric
Design hyper-contextual marketing messages and hyper-personalized customer engagements, powered by gen-AI.
LEARN MORE
Insight Tracker
Measure the difference you made
Use visualized data to learn from the campaign results and enhance your strategy with data-driven decisions.
LEARN MORE
Customer Feedback
Fuel marketing KPIs and increase your customer satisfaction
Make customers feel heard and valued. Ask their opinion to turn valuable insights into relevant actions, every step on the way.
LEARN MORE

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Get real business results

1.8
billion
events per day
200
running
complex real-time marketing & CX scenarios
100+
running
automated personalization strategies
2x
mobile consumers
next best offer acceptance rate
6x
increase inconversion rates
36%
increase inactivitaion of inactive customers
20
source channelsintegrated
1 Million
eventsprocessed daily

Journey Designer

Design the Journey, Drive the Experience

Build journeys, dynamic as your customers

Smart Segmentation

Be extremely contextual, impressively personal

Real-time Performance Monitoring

Effortlessly monitor campaign metrics as they unfold

Drag-and-drop Simplicity

Craft real-time journeys with ease

Message Genius

Boost your messaging with GenAI

Put customers at the center

Discover the other modules to get the full power of evamX

Digital Engagement

Be incredibly customer-centric

Insight Tracker

Measure the difference you made

Customer Feedback

Fuel marketing KPIs and increase your customer satisfaction

Get real business results

Join the Evam Community

Design the Journey,
Drive the Experience