News | Evam

Stay up to date with the latest Evam news — product launches, industry partnerships, analyst recognition, and company milestones from the world of real-time engagement.

Evam Named Forrester Customer Journey Orchestration 2026

EVAM has been named in Forrester Research’s Customer Journey Orchestration Platforms Landscape, Q2 2026, an overview of 21 vendors shaping the customer journey orchestration (CJO) market globally.<a href="https://www.forrester.com/report/the-customer-journey-orchestration-platforms-landscape-q2-2026/RES194410?ref_search=4440701_1777975817341" target="_blank"><img src="https://cms.evam.com/Uploads/Content/64ad1774ed8f496da0d40763ac49f68f.jpg" style="width: 100%;"></a> The report highlights a critical shift underway in the CJO market: organizations are moving from managing customer journeys to enabling AI to act on them autonomously in real time, and with measurable business impact. Forrester identifies agentic AI as the top market disruptor, compressing journeys and raising the bar for traceability, regulatory compliance, and outcome-driven decisioning.EVAM is recognized in the report for its EMEA presence and industry focus across financial services, retail, and telecommunications with extended use case strengths in AI-powered and agentic journey orchestration, customer and business value optimization, and customer-driven, AI-powered journey decisioning."We built EVAM on the belief that AI wouldn’t just assist decisions it would make them, in real time, at scale. The market is now catching up to that vision. Agentic AI is no longer a roadmap item; it’s in production with our customers today. Being recognized in this Forrester Landscape is a reflection of the architecture we’ve been committed to from day one: real-time context, autonomous decisioning, and outcomes that are measurable and accountable." — Doruk Mutlu, CEO, EVAMThe full report is available to Forrester subscribers or for purchase at <a href="https://www.forrester.com/report/the-customer-journey-orchestration-platforms-landscape-q2-2026/RES194410?ref_search=4440701_1777975817341" target="_blank">Forrester</a>

EVAM Named in Forrester’s Customer Journey Orchestration Platforms Landscape, Q2 2026

May 5, 2026

EVAM recognized in Forrester's Customer Journey Orchestration Platforms Landscape, Q2 2026. Leading agentic AI for real-time autonomous journey decisioning across financial services, retail, and telecommunications.

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Evam G2 Spring 2026: 127 Badges, 153 Reports | Evam

Across 153 reports and 9 product categories, Evam delivers its strongest G2 season yet — sweeping Momentum Leadership in four categories simultaneously.<img src="https://cms.evam.com/Uploads/Content/e02289927c564598a6e0b8ce19f636bd.jpg" style="width: 100%;"><h2>Momentum Leadership Across Four Categories — Simultaneously</h2>Istanbul, March 2026 — Evam has achieved its strongest G2 performance to date in the Spring 2026 Grid® Reports, earning 127 badges across 153 category reports worldwide. From the Middle East to Asia Pacific, this season's results reflect the growing enterprise demand for real-time customer engagement and the deepening trust of organizations relying on Evam to orchestrate customer experiences at scale.Spring 2026 marks a new milestone: Evam now appears in more G2 reports than ever before, with 30 brand-new report entries and rank improvements across more than 51 existing positions. Critically, every badge and ranking is driven entirely by verified customer reviews — making this recognition a direct reflection of the experiences our customers have every day.Evam earned #1 Momentum Leader in Marketing Automation, SMS Marketing, Personalization, Push Notification, and Customer Journey Analytics — all in the same G2 season.Beyond momentum, Evam earned Leader and Regional Leader recognition in categories and regions where customer satisfaction scores rank us among the very top platforms globally.<img src="https://cms.evam.com/Uploads/Content/c197e50685294c7a97219ced795f858a.jpg" style="width: 100%;"> Evam earned the High Performer badge 79 times this season — across every region and market segment we compete in. High Performer status on G2 reflects both high satisfaction scores and strong market presence, and achieving it consistently across nine product categories is a testament to the breadth and reliability of the platform.<img src="https://cms.evam.com/Uploads/Content/79cef7cc7d68474fb6ca6ec6ba6ec317.jpg" style="width: 100%;">Usability is often where enterprise platforms fall short. This season, Evam's customers told a different story. In the G2 Usability Indexes — which measure how easy a platform is to use, administer, and whether it meets business requirements — Evam ranked at the very top.<img src="https://cms.evam.com/Uploads/Content/265f907510c9421aaebb399643429054.jpg" style="width: 100%;">G2's Relationship Index measures something beyond product features: the quality of the partnership between vendor and customer. It captures how easy it is to work with a platform, the responsiveness of support teams, and whether customers would recommend the solution to peers. This season, Evam ranked #1 across multiple Relationship Indexes.<img src="https://cms.evam.com/Uploads/Content/65e061d24b604d9787a2a3dff94d0539.jpg" style="width: 100%;">and Push Notification, first-time Asia Pacific entries in Mobile Marketing, Personalization, and Marketing Analytics, and new Enterprise segment Usability and Results reports across multiple categories.Across the Middle East and Middle East &amp; Africa — regions where Evam has long-established enterprise relationships — the platform continued to rank in the top two or three positions in nearly every applicable category. The EMEA footprint spans 21 reports, the largest of any region.<h2>Driven Entirely by Customer Feedback</h2>Every badge and ranking in the G2 Spring 2026 Reports is based on verified reviews submitted by real Evam customers. There are no sponsored placements, no analyst scores, no vendor-controlled inputs. This makes the recognition especially meaningful — each badge is a direct signal of the experiences enterprises are having with the platform, the support teams, and the partnerships we build together."Enterprises choosing Evam need real-time engagement that works at scale, across channels, and across regions. These G2 results reflect not just what our platform does — but how our customers experience working with us every day."— Doruk Mutlu CEO EvamAs organizations continue moving from batch-based campaigns toward real-time, event-driven customer engagement, Evam's G2 Spring 2026 performance positions the platform clearly among the fastest-growing and most trusted solutions in the market. <div> </div>

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Evam's G2 Spring 2026 Highlights: 127 Badges, 153 Reports

March 23, 2026

Evam earns 127 badges across 153 G2 Spring 2026 reports, leading in marketing automation, personalization, and real-time customer engagement.

Hamkor Bank Officially Joins evamX Real-Time Customer Engagement Platform

We’re excited to announce a new milestone with Hamkor Bank as they officially join the <a href="https://evam.com/evamx" target="_blank">evamX</a> platform.<img src="https://cms.evam.com/Uploads/Content/f3a9456bf5fd482c964173f1db8f6f66.jpg" style="width: 100%;"> This partnership marks a strong alignment around using real-time data and AI to create more relevant, personalized customer experiences across digital touchpoints. With evamX, Hamkor Bank will be able to orchestrate customer journeys in real time, activate insights instantly, and scale personalization with AI-powered decisioning.We’re looking forward to building impactful use cases together and turning real-time engagement into measurable business outcomes.More to come soon.Pictured: Evam CEO Doruk Mutlu with Hamkor Bank CEO Jo’rayev Baxtiyorjon Tuymuratovich (Uzbekistan).

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Hamkor Bank Officially Joins evamX Platform

February 16, 2026

Hamkor Bank partners with Evam to deliver AI-powered real-time customer engagement, personalized journeys, and smarter banking experiences.

Evam & GambIT Digital Partner for Real-Time Banking Engagement

London - 10.02.2026 - Evam, the AI-powered real-time customer engagement and journey orchestration platform, today announced a strategic partnership with GambIT Digital, a Romania-based digital transformation and fintech consulting company. The partnership aims to help financial institutions and enterprise brands across Central and Eastern Europe accelerate execution speed, unlock real-time decisioning, and deliver more meaningful, data-driven customer journeys.<img src="https://cms.evam.com/Uploads/Content/fd7936a647fe4ab3948f0022b4b47ecc.jpg" style="width: 100%;"> By combining Evam’s real-time marketing and AI-driven orchestration capabilities with GambIT Digital’s strong local expertise in digital transformation, system integration, and financial services consulting, the two companies will empower organizations to move from delayed, batch-based engagement models to instant, context-aware customer experiences.This collaboration will focus on enabling banks, insurance companies, and large enterprises to:•	Design and launch customer journeys in minutes instead of weeks•	Activate AI-driven personalization across mobile and digital channels•	Make real-time inbound decisions at critical lifecycle moments•	Increase operational efficiency while improving customer satisfaction“Execution speed has become the real competitive advantage in customer engagement,” said Doruk Mutlu, CEO of Evam.“Our partnership with GambIT Digital strengthens our ability to bring AI-powered, real-time marketing capabilities closer to organizations in the region. Together, we are not only enabling better customer experiences; we are helping companies turn moments into measurable outcomes.”“We see a growing demand from financial institutions for solutions that move beyond analysis and enable immediate action,” said Nicolae Rosu, CEO, GambIT Digital.“Partnering with Evam allows us to combine our digital transformation and integration expertise with a powerful real-time engagement platform. This synergy will help our clients accelerate innovation while maintaining operational flexibility.”With GambIT Digital’s regional presence and Evam’s enterprise-grade engagement platform evamX, the partnership is expected to support a growing number of digital transformation initiatives in Romania and neighboring markets.About EvamEvam is a real-time, AI-powered customer engagement and journey orchestration platform that enables enterprises to design, execute, and optimize personalized customer experiences instantly across digital channels. Trusted by leading banks, telecom operators, and retail brands, Evam helps organizations close the gap between strategy and execution through speed, intelligence, and automation.About GambIT DigitalGambIT Digital is a Romania-based digital transformation and fintech consulting firm specializing in technology integration, digital product delivery, and modernization projects for financial institutions and enterprises.

Evam Announces Strategic Partnership with Romanian Digital Transformation Partner GambIT Digital

February 10, 2026

Evam partners with GambIT Digital to bring AI-powered real-time customer engagement and journey orchestration to banks and enterprises across CEE.

tbi bank: Bulgaria Currency Transition in Real Time | Evam

tbi bank, a digital challenger bank operating in Bulgaria, Romania and Greece, recently faced an operational challenge during Bulgaria’s currency transition from the Bulgarian Lev (BGN) to the Euro (EUR). The bank’s team had to ensure that tens of thousands of customer communications were updated overnight, while handling millions of different value combinations across multiple channels and customer journeys.The main complexity was not the currency change itself, but how monetary values needed to be displayed:•	In 2025: values had to be shown as BGN (EUR)•	In 2026: values had to be shown as EUR (BGN)<img src="https://cms.evam.com/Uploads/Content/7e068c064916406fab21883bdfd0ba15.jpg" style="width: 100%;"> To accomplish this, tbi bank carefully coordinated updates across push notifications, Viber, SMS, email, and in-app messaging, relying on Evam’s real-time engagement layer to execute the transformations safely without touching core banking systems or data sources.Evam supports real-time ETL (Extract, Transform, Load) operations, which allowed tbi to:•	Transform currency values dynamically •	Apply correct formatting based on year and regulatory requirements•	Keep all existing data sources, integrations, and events unchangedThis approach enabled tbi to update communications quickly and safely without introducing risk into core banking systems.The currency transition affected several high-frequency customer journeys, including:•	Onboarding in its Super app&nbsp;•	Neon card tokenization•	Cash and shopping limits•	Loan and current account top-ups•	Utility payments•	Deposit and savings account balance updates•	P2P transfers•	In-app Shopping and checkoutThrough careful planning, team coordination, and the capabilities of Evam’s engagement layer, tbi bank ensured that the transition ran smoothly, with all customer journeys updated accurately and without disruption.Igor Shumytskyi, Head of Reengagement Campaign Engineering, tbi bank “Tens of thousands of communications had to be switched from Bulgarian Leva to Euro overnight. The complexity was in millions of value combinations needed to be displayed across communication channels and customer journeys. Evam allowed us to handle this at the engagement layer, without changing our data sources or events, helping make the euro transition seamless for both our team and Bulgarian customers”&nbsp;This case demonstrates that regulatory and market changes do not always require full re-integration with core systems - effective planning and the right engagement tools allow banks like tbi to execute complex transitions efficiently and reliably.<div> </div>

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How tbi bank Managed Bulgaria’s Currency Transition with Real-Time Communications

February 9, 2025

See how tbi bank transformed millions of customer communications in real time during Bulgaria’s euro transition without changing core banking systems.

Evam: G2 Winter 2026 Global Leadership Recognition | Evam

Evam’s performance in the G2 Winter 2026 Reports highlights its leadership as a real-time customer engagement and marketing automation platform trusted by enterprises worldwide.Evam has once again delivered a standout performance in G2’s Winter 2026 Reports, earning leadership and High Performer recognition across multiple categories and regions including the Middle East, Africa, EMEA, Europe, and APAC. This season’s results reflect the growing global demand for real-time engagement capabilities and the continued trust of enterprises relying on Evam to manage customer experiences at scale.<img src="https://cms.evam.com/Uploads/Content/d76be89759b64064a7333bbe30c65dbc.jpg" style="width: 100%;"> <h2>Strong Global Performance Across Key Categories</h2>This winter, Evam achieved top positions in the categories that matter most to enterprise engagement teams:Marketing Automation – Highest PerformerPersonalization – Category LeaderSMS Marketing – LeaderConsistent High Performer in Push Notification, Mobile Marketing, Customer Journey Analytics, and Marketing Analytics across MEA, EMEA, Africa, and APAC.Across the Middle East &amp; Africa, Evam ranked Top 3 in nearly every category, strengthening its position as one of the region’s most trusted platforms for real-time engagement and communication.<h2>Marketing Automation: Highest Performer Across Regions</h2>Evam continued to lead in the Marketing Automation category, earning the title of Highest Performer and high rankings across all major regions.Customer-driven scores further highlighted this momentum: Best Support in Marketing AutomationEasiest to Do Business WithTop 2&nbsp; in UsabilityTop 2 in Relationship IndexHigh Performer in ME, EMEA, APAC, and AfricaThis recognition underscores Evam’s role as a real-time marketing engine that enables enterprises to automate smarter, activate faster, and deliver personalized customer experiences at scale.<h2>Personalization: Leadership Backed by Enterprise Trust</h2>Evam was named a Leader in Personalization across EMEA, the Middle East, Africa, APAC, and Europe reinforcing the platform’s strength in delivering timely, relevant, and contextualized engagement.As organizations continue shifting from batch campaigns toward real-time personalization, Evam’s recognition reflects its ability to support complex enterprise needs, from understanding intent to coordinating multi-channel experiences.<h2>SMS Marketing: Leader in High-Volume Communication</h2>In this report, Evam also earned the Leader badge in SMS Marketing, driven by high customer satisfaction and consistent performance across MEA, EMEA, and APAC.Evam’s ability to support reliable, large-scale outbound communication powered by real-time decisioning and enterprise-grade infrastructure continues to make SMS one of the strongest channels for customers across regions.<h2>Customer Relationship Excellence Recognized Again</h2>Evam’s commitment to customer success was once again validated through multiple relationship-based awards:Best RelationshipEasiest to Do Business WithBest SupportAcross most categories, Evam also ranked in the Top 2 of the Relationship Index, reflecting the strength of its customer partnerships, the responsiveness of its support teams, and the quality of the overall experience delivered from onboarding to ongoing growth.<h2>Driven Entirely by Customer Feedback</h2>Every badge and ranking in the G2 Winter 2026 Reports is based on verified customer reviews.This makes the recognition especially meaningful a clear signal of trust, performance, and partnership.Enterprises across the world choose Evam because real-time engagement requires more than functionality; it requires dependability, speed, and a platform that can scale with their growth.Explore the Full G2 Winter 2026 Breakdown<a href="https://www.g2.com/products/evam/references/g2-winter-2026-evam-s-global-performance-highlights-3bc82886-48f1-4b0f-8f4d-525f71966089" target="_blank">To view all Evam’s badges, rankings, and category results.</a><div> </div>

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Evam Recognized Across G2 Winter 2026 Reports for Global Leadership

December 3, 2025

Evam earns Leader and High Performer awards in G2 Winter 2026 across Marketing Automation, Personalization, and SMS Marketing worldwide.

Asiacell & Evam Partner to Deliver AI-Driven Real-Time Customer Engagement

Doha, 25 November 2025 — Asiacell, Iraq’s leading telecommunications and digital services provider, has entered into a strategic partnership with Evam, a global leader in real-time customer engagement and journey orchestration. Through this collaboration, Asiacell is adopting <a href="https://evam.com/evamx?_gl=1*1vsioqa*_gcl_aw*R0NMLjE3NjA5NDY5MzguQ2p3S0NBand1OWZIQmhBV0Vpd0F6R1JDXzJSamVVU1FzVTZkb1ozN2dLdm5NMTIzZkZMaTlocmhuX1VjZjljVWtlVG9JRm91dEFUY09Cb0NOeFVRQXZEX0J3RQ..*_gcl_au*MTMyNDEyMzc2Mi4xNzU4NTMxNzg1LjE3MTU4NjgxMDIuMTc2NDY2NjQ0NC4xNzY0NjY3NjM3*_ga*MjA4OTQ2MzgwMS4xNzQxMTg2MTI1*_ga_BKKGDG2912*czE3NjQ2NjY0NDMkbzI1NCRnMSR0MTc2NDY2NzY2OCRqNjAkbDAkaDk1NTExNDkyNyRkU2E4OHlCVmxTQ3ZQMzJXX2xNVzFydVpHenBsVEI3ZHYwZw.." target="_blank">evamX</a>, Evam’s advanced engagement platform, to deliver hyper-personalized, real-time marketing across its nationwide customer base, all digital and traditional touchpoints, setting a new regional benchmark for customer experience in the Middle East telecom sector.<img src="https://cms.evam.com/Uploads/Content/c2340e65a6054dd581c17344264f8e49.jpg" style="width: 100%;"> With this partnership, Asiacell advances its digital transformation agenda, empowering its marketing and customer experience teams to act on data in real time, using intelligent automation and machine learning to ensure every message is relevant and contextual, design dynamic customer journeys, and deepen loyalty through highly relevant and timely engagement. Powered by Evam’s evamX platform, Asiacell is reinforcing its position as a regional frontrunner in adopting AI-driven engagement technologies that elevate every customer interaction.Through Evam’s evamX platform, Asiacell is ushering in a new era of customer engagement built on speed and intelligence. The solution empowers Asiacell to deliver real-time, personalized interactions across multiple channels from a unified platform, while AI-driven insights and advanced analytics enable faster, data-led decisions that optimize engagement and make each interaction more meaningful, deepening customer loyalty and strengthening Iraq’s digital ecosystem.“At Asiacell, we are committed to shaping Iraq’s digital future through innovation that truly serves our customers. Partnering with Evam allows us to transform millions of daily interactions into meaningful, real-time experiences powered by AI and data, ensuring every interaction is timely, personalized, and relevant to each customer’s context” said Chra Hussain, CCO, Asiacell.Doruk Mutlu, CEO of Evam, added:“We’re thrilled to welcome Asiacell to the Evam family. This collaboration showcases the growing momentum of telecom operators in the region embracing real-time engagement. Asiacell’s forward-thinking vision perfectly aligns with Evam’s mission to help brands act instantly on customer signals turning every interaction into a growth opportunity.”About Asiacell<a href="https://www.asiacell.com/" target="_blank">Asiacell</a> is the leading provider of mobile telecommunications and digital services in Iraq with a subscriber base of around 20 million subscribers. Recognized as the first mobile telecommunications company to operate in Iraq, Asiacell delivers nationwide 4G+ coverage reaching more than 99.06% of the population. With a strong commitment to innovation, service quality, and digital inclusion, Asiacell continues to lead the market in driving Iraq’s digital transformation.Public Relations Department – Asiacell: public.relations@asiacell.comAbout EvamEvam is a global marketing-technology provider that enables enterprises to deliver personalized, real-time, and AI-driven customer engagement at scale. With offices and partners across Europe, the Middle East, Turkey, Evam empowers telecom, banking, and retail leaders to design dynamic customer journeys, increase conversion, and create lasting loyalty through instant action and insight.Media Contact: Evam – Dilara Acar, Marketing Director<div> </div>

Asiacell and Evam Partner to Elevate Real-Time Customer Engagement Across Iraq’s Digital Landscape

December 2, 2025

Asiacell partners with Evam to transform customer engagement in Iraq using evamX, enabling real-time, AI-driven, hyper-personalized journeys across all channels.

Evam's G2 Fall 2025 Highlights | Evam

Evam featured in 111 G2 Fall 2025 Reports, earned 84 badges including new Leader and Best Relationship recognitions Istanbul, 24 September 2025 – Evam, a leading provider of real-time customer engagement and marketing automation solutions, has been recognized in G2’s Fall 2025 Grid® Reports, earning 84 badges and being featured in 111 category reports worldwide.This marks Evam’s strongest G2 performance to date — highlighted by first-time achievements, expanded regional presence, and consistent recognition across categories.<img src="https://cms.evam.com/Uploads/Content/99b285f3f01244ce921b11f6acf10d6d.jpg" style="width: 100%;">This Fall, Evam reached new heights on G2 — earning a Leader Badge in SMS Marketing and a Best Relationship Badge. We also marked our entry into the Europe Region Reports, recognized as a High Performer in both Customer Journey Analytics and Marketing Automation.Our footprint now spans MEA, EMEA, APAC, and Europe, with consistent High Performer badges across key. This broad recognition underscores the trust enterprises place in Evam to deliver real-time engagement at scale.Beyond technology, Evam was recognized with the Easiest to Do Business With, Best Support, and Best Relationship badges — a testament to our customer-first approach and the strong partnerships we continue to build.📊 111 Total Mentions Across Categories • Marketing Automation • Customer Journey Analytics • Personalization • Push Notification Software • SMS Marketing • Cross-Channel Campaign Management • Customer Data Platforms • Stream Analytics"This recognition demonstrates the strength of our platform, our people, and our customers,” said Doruk Mutlu, CEO of Evam. “With enterprises demanding more personalized and instant customer experiences, Evam continues to prove itself as the platform of choice for those who need to move fast, at scale."🔗 <a href="https://www.g2.com/products/evam/reviews" target="_blank">See Evam’s full G2 performance</a>🔗 <a href="https://evam.com/request-demo" target="_blank">Request a demo</a>

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Evam’s G2 Fall 2025 Highlights: 84 Badges, 111 Reports

September 10, 2025

Evam featured in 111 G2 Fall 2025 Reports, earning 84 badges including new Leader and Best Relationship recognitions across marketing automation and customer engagement

Evam’s G2 Summer 2025 Highlights

Evam mentioned in 96 G2 Summer 2025 Reports, earned more than 60 badges, including High Performer and Customer SupportIstanbul, 24 June 25 – Evam, a leading provider of real-time customer engagement and marketing automation solutions, has been recognized in G2’s Summer 2025 Grid® Reports, earning 64 High Performer badges and being featured in 96 category reports worldwide.This recognition is based entirely on verified user reviews and highlights Evam’s growing impact across industries, categories, and regions.<img src="https://cms.evam.com/Uploads/Content/96764fe97bf34ac19045a0d1fcaea59e.jpg" style="width: 100%;"> <h2>Key Highlights from G2 Summer 2025:</h2>🏆 64 High Performer Badges, including: Marketing Automation – Middle East (Top High Performer), Push Notifications – Middle East, SMS Marketing – MEA &amp; EMEA, Personalization – EMEA, Stream Analytics – Global🏅 Easiest to Do Business With &amp; Customer Support Badges:&nbsp;Reflecting our commitment to a customer-first approach — fast to trust, even faster to support.📊 96 Total Mentions Across Categories, such as:&nbsp;Marketing Automation,&nbsp;Customer Journey Analytics,&nbsp;Personalization,&nbsp;Push Notification Software,&nbsp;SMS Marketing,&nbsp;Stream Analytics,&nbsp;Customer Data Platforms,&nbsp;Journey Orchestration,&nbsp;Cross-Channel Campaign Management💬 Customer Trust at Scale:Evam now holds 100+ verified G2 reviews with an average rating of 4.8/5, further validating the platform’s usability, reliability, and enterprise-grade support.“This recognition speaks to the strength of our product, our people, and our customers,” said Doruk Mutlu, CEO of Evam. “Real-time engagement isn’t just a buzzword for us — it’s how we help enterprises scale smarter and connect when it matters most.” As demand rises for personalized, instant customer experiences, Evam continues to be the platform of choice for telecom, banking, and digital-first enterprises. 🔗 <a href="https://www.g2.com/products/evam/reviews" target="_blank" style="">See Evam’s full G2 performance</a>🔗 <a href="https://evam.com/request-demo" target="_blank">Request a demo</a>

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Evam’s G2 Summer 2025 Highlights: 66 Badges, 96 Reports

June 24, 2025

Evam was featured in 96 G2 Summer 2025 Reports and earned 64 High Performer badges across Marketing Automation, Personalization, SMS, and more. See why customers rate us 4.8/5.

EVAM and Misyon Bank Partner to Transform Digital Banking

Amsterdam, June 3, 2025 – EVAM, a global leader in real-time customer engagement solutions, and Misyon Bank, a rising regional player with a platform-first model spanning custody, finance supermarket, and crypto services, have announced a strategic partnership at Money 20/20 Europe, one of the fintech industry’s most influential gatherings.<img src="https://cms.evam.com/Uploads/Content/a1346f410078499aafa43a9099ebd829.jpeg" style="width: 100%;">The agreement marks a key milestone for both organizations as they join forces to transform customer engagement in banking - making every interaction faster, smarter, and more meaningful.&nbsp; Through this partnership, Misyon Bank will deploy Evam’s Marketing and Digital Studio Modules to orchestrate real-time, hyper-personalized journeys through Türkiye’s first digital finance superapp, which aggregates credit, deposit, fund, bond, and crypto products from local and global banks, fintechs, and crypto firms. This move empowers the bank to go beyond generic campaigns and deliver relevant, impactful experiences from the first touchpoint to conversion. “This partnership with Misyon Bank goes beyond technology - it’s a shared commitment to redefine digital banking,” said Doruk Mutlu, CEO of Evam. “As one of the most forward-thinking neobanks in the region, Misyon is pioneering a finance supermarket approach that reimagines the way customers access and compare financial products - just like e-commerce transformed retail. By adopting our Marketing Suite and Digital Studio, Misyon is equipping itself to act in real time, create smarter journeys, and deliver personalized experiences that truly connect. This is how next-generation banking gets built.”&nbsp;“Banking should move beyond products, toward intelligent platforms,” said Dr. Önder Halisdemir, Founding CEO of Misyon Bank. “Proud to collaborate with Evam, an ever-evolving leader in its field, and its CEO Doruk Mutlu on our finance superapp which stands out in the region with its user experience standards.”&nbsp;Together, Evam and Misyon Bank are laying the foundation for a new era in intelligent, data-driven banking - one that moves at the speed of the customer.&nbsp;

Real-time customer engagement,Personalized customer journeys,Finance superapp,Digital banking transformation

EVAM and Misyon Bank Announce Strategic Partnership at Money 20/20 Europe 

June 3, 2025

EVAM and Misyon Bank Announce Strategic Partnership at Money 20/20 Europe

EVAM and Misyon Bank announce a strategic partnership at Money 20/20 Europe to revolutionize customer engagement in banking. Discover how this collaboration will enhance real-time, personalized journeys in Turkey's first digital finance superapp.

Evam & InoGates: Middle East & Africa Partnership | Evam

Companies will Focus on Developing evamX Platform in the RegionDubai, UAE – 10 April 2025 – EVAM, a global leader in real-time customer engagement solutions, has announced its expansion into the Middle East and Africa (MEA) through a strategic partnership with InoGates. This collaboration will focus on extending the capabilities of the evamX platform to banking, financial services, and insurance, telecommunications and airline industries in the region.<img src="https://cms.evam.com/Uploads/Content/de3871e8f8bf458bb210e9ab37139ac3.jpg" style="width: 100%;"> “Our initial engagements in the MEA region, particularly within the GCC, have demonstrated strong interest in our technology and our approach to empowering marketing professionals with cutting-edge MarTech automation solutions,” said Doruk Mutlu, CEO of EVAM. “Through our partnership with InoGates, we are excited to connect with thought leaders and industry shapers sharing the capabilities of EVAM’s innovative platform for organizations looking to elevate their customer engagement strategies.”EVAM’s agile technology is already revolutionizing customer engagement across key brands region wide. With a scalable, multi-channel enterprise-grade infrastructure, evamX enables organizations to analyze vast amounts of real-time data from multiple sources going beyond typical scope of digital channel-only, allowing for immediate, data-driven decision-making that aligns with marketing strategies.&nbsp;As part of this partnership, InoGates will act as EVAM’s regional representative, promoting the evamX platform and supporting its adoption among enterprises seeking to enhance their customer engagement and marketing performance.Following four years of successful growth in cybersecurity consulting, InoGates has recently expanded its expertise into data analytics and artificial intelligence. Leading this initiative is Ramy Lahoud, Associate Partner at InoGates, who will spearhead the development of these new capabilities.“We are thrilled to partner with EVAM in the MEA region,” said Lahoud. “Every company in the Middle East aims to deliver exceptional customer experiences across multiple channels while ensuring data privacy and security. EVAM’s groundbreaking platform makes this possible, and our channel partners and clients will greatly benefit from its unique value proposition—whether in customer acquisition or retention.”About EVAM:&nbsp;EVAM is a global technology company specializing in real-time event processing and customer engagement solutions. With a presence in multiple markets, EVAM empowers organizations to harness the power of data-driven decision-making, enhancing customer experiences and operational efficiencies.About InoGates:&nbsp;InoGates is a UAE-based consulting company specializing in cybersecurity, data analytics, and AI. The company accelerates the expansion of scale-ups into the EMEA region by leveraging its extensive network of partners and clients.

EVAM and InoGates Announce Middle East and Africa Partnership

April 10, 2025

EVAM partners with InoGates to expand its real-time customer engagement platform, evamX, across the Middle East and Africa, targeting banking, financial services, telecommunications, and airlines for enhanced customer experiences and marketing performance.

Evam & Forrester: AI, Trust & Engagement Webinar | Evam

Evam Hosts Insightful Webinar with Forrester on AI, Trust, and Real-Time Customer EngagementOn March 26, Evam hosted a thought-provoking webinar in partnership with Forrester, bringing together Doruk MUtlu , CEO of Evam, and Rusty Warner, VP, Principal Analyst at Forrester,&nbsp;for a deep dive into one of the most pressing questions in marketing technology today:<img src="https://cms.evam.com/Uploads/Content/6e91e42ba06a44a780f782c127c12571.jpg" style="width: 100%;"> Is AI the silver bullet for customer engagement?The discussion explored how organizations can use AI responsibly and effectively to deliver real-time, personalized experiences that customers can trust. A key highlight was Rusty Warner’s breakdown of Forrester’s Financial Services Trust Index, which outlines the critical components of trust in AI-driven environments:Expected outcomes: Define business and customer outcomes clearly, especially when using personal data.Transparent privacy policies: Ensure customers understand how their data is used.Consent practices: Collect data thoughtfully and communicate the value in exchange. Processes to enforce privacy rights: Respect and uphold user rights, particularly in genAI contexts.Human-in-the-loop intervention: Maintain empathy and transparency in AI usage to build confidence and trust.During the session, Doruk Mutlu emphasized the importance of real-time thinking in delivering on the promise of AI: “Real-time engagement starts with real-time thinking. If your systems can’t act on data in the moment, you’re already behind.”Rusty Warner added: “AI is not the goal—it’s the enabler. The real objective is delivering timely, relevant, and contextual experiences.”The session drew strong interest from across industries, reflecting the growing urgency around building trust in the age of AI.Stay tuned for more insights, events, and updates as Evam continues to shape the future of customer engagement.

Evam & Forrester: AI, Trust & Engagement Webinar

March 27, 2025

Discover insights from Evam and Forrester's webinar on AI, trust, and real-time customer engagement. Learn how AI can enhance personalized, trustworthy experiences for customers.

Evam in Multiple G2 Spring 2025 Reports | Evam

Istanbul, 26.03.2025 – Evam, a leader in real-time customer engagement and marketing automation, has been recognized in the G2 Spring 2025 Grid® Reports across multiple categories and regions. Based on verified customer feedback, Evam earned several High Performer badges and was featured in numerous G2 reports showcasing its growing impact in the global MarTech space.&nbsp;<img src="https://cms.evam.com/Uploads/Content/597f510fc64742619ee7e9ec1bae6b1e.jpg" style="width: 100%;"> 🚀 Badge-Winning Categories:&nbsp;🏆 Marketing Automation – High Performer in the Middle East&nbsp;🏆 SMS Marketing – High Performer in the Middle East, MEA, and EMEA&nbsp;🏆 Push Notifications – High Performer in the Middle East&nbsp;🏆 Personalization – High Performer in EMEA&nbsp; “We’re incredibly proud to be recognized in G2’s Spring 2025 reports,” said Doruk Mutlu, CEO of Evam. “This recognition is a testament to both the dedication of our team and the trust our customers place in us. At Evam, we are committed to delivering real-time, scalable, and intelligent engagement solutions that empower businesses to connect with their customers in the most meaningful way. Being featured across multiple G2 Grid® Reports reaffirms our vision to continuously innovate and provide exceptional value to organizations worldwide.”&nbsp;📄 Complete List of G2 Spring 2025 Reports Featuring Evam:1. Middle East Regional Grid® Report for SMS Marketing | Spring 2025** 2. Middle East &amp; Africa Regional Grid® Report for SMS Marketing | Spring 2025**&nbsp; 3. EMEA Regional Grid® Report for SMS Marketing | Spring 2025**&nbsp; 4. Middle East Regional Grid® Report for Push Notification | Spring 2025**&nbsp;5. EMEA Regional Grid® Report for Personalization | Spring 2025**&nbsp;6. EMEA Regional Grid® Report for Push Notification | Spring 2025**&nbsp; 7. Middle East &amp; Africa Regional Grid® Report for Customer Journey Analytics | Spring 2025&nbsp;8. Middle East Regional Grid® Report for Customer Journey Analytics | Spring 2025&nbsp;9. EMEA Regional Grid® Report for Customer Journey Analytics | Spring 2025**&nbsp;10. Mid-Market Middle East Regional Grid® Report for Marketing Automation | Spring 2025&nbsp;11. Mid-Market EMEA Regional Grid® Report for Marketing Automation | Spring 2025&nbsp;12. Middle East Regional Grid® Report for Marketing Automation | Spring 2025**&nbsp;13. EMEA Regional Grid® Report for Marketing Automation | Spring 2025**&nbsp;14. Mid-Market Middle East &amp; Africa Regional Grid® Report for Marketing Automation | Spring 2025&nbsp;15. Middle East &amp; Africa Regional Grid® Report for Marketing Automation | Spring 2025**&nbsp;16. Grid® Report for SMS Marketing | Spring 2025**&nbsp;17. Grid® Report for Personalization | Spring 2025**&nbsp;18. Grid® Report for Push Notification | Spring 2025&nbsp;19. Grid® Report for Customer Journey Analytics | Spring 2025**&nbsp;20. Grid® Report for Marketing Automation | Spring 2025**&nbsp;21. Mid-Market Grid® Report for Marketing Automation | Spring 2025&nbsp;22. Enterprise Grid® Report for Marketing Automation | Spring 2025**&nbsp;** indicates High Performer BadgeAbout EvamEvam empowers enterprises to act in real time, offering a powerful platform for customer journey orchestration, event-based marketing automation, and multi-channel campaign execution. Trusted by leading banks, telcos, and retailers, Evam enables businesses to deliver the right message at the right time — across millions of customer interactions.&nbsp;Media Contact:&nbsp;Dilara Acar- Marketing Director- dilara@evam.com&nbsp;

Evam Recognized in Multiple G2 Spring 2025 Reports

March 26, 2025

Evam recognized as a High Performer in the G2 Spring 2025 Grid® Reports across SMS Marketing, Push Notifications, Personalization, and Marketing Automation.

Evam & Salt Bank: Digital Banking in Romania | Evam

Bucharest, Romania – February 18, 2025 – Evam, a leading real-time event processing and customer engagement technology company, is excited to announce its latest partnership with Salt Bank, marking a significant step in enhancing digital banking experiences in Romania.This collaboration will have Salt Bank integrate Evam’s cutting-edge real-time engagement platform, ensuring seamless, hyper-personalized interactions that enhance customer experience and drive business growth.Salt Bank, Romania’s first 100% digital bank, is integrating Evam’s customer engagement solutions to optimize real-time interactions, improve operational efficiency, and deliver personalized experiences at scale.<img src="https://cms.evam.com/Uploads/Content/7c01010b74f3404aa8c84a1ab942372f.jpg" style="width: 100%;"> Valentin Costa- Sales Manager at Evam, Rober Anghel – Chief Business Officer at Salt Bank&nbsp;&nbsp; “At Salt Bank, our customers drive everything we do, and partnering with Evam is a step toward enhancing their banking experience. With Evam's real-time engagement platform, we're making banking more customer-centric, effortless, and empowering. We are looking to ensure on time personalized direct communication with our clients. This collaboration brings us closer to our goal of making 'banking, as you want it.'"– Robert Anghel, Chief Business Officer, Salt Bank.As a next-generation digital-first bank, Salt Bank is committed to providing an unparalleled customer experience powered by real-time decision-making. Through this partnership, Evam continues to expand its footprint in the financial services sector, supporting forward-thinking banks in redefining customer engagement with automation and event-driven marketing.About Salt Bank:&nbsp;Salt Bank is Romania’s first 100% digital bank, dedicated to providing seamless, secure, and innovative banking experiences. With a strong focus on customer-centric solutions, Salt Bank leverages the latest technologies to enhance financial services.About Evam: Evam is a global leader in real-time event processing and customer engagement, helping enterprises harness data-driven decision-making to deliver personalized customer experiences and operational efficiencies. For media inquiries, please contact: Dilara Acar- Marketing Director of Evam – dilara@evam.com

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Evam and Salt Bank Partner to Transform Digital Banking in Romania

March 7, 2025

Evam partners with Salt Bank to enhance digital banking in Romania with real-time customer engagement solutions.

evamX Wins Best MarTech Automation at MarTech Awards | Evam

Evam has been honored as the Best Martech Automation at the <a href="https://martechawards.org/martech-awards-2025/" target="_blank">Martech Awards</a> in Türkiye, recognizing our continuous innovation in real-time customer engagement and marketing automation. This award highlights our dedication to transforming the way businesses interact with their customers through intelligent automation and AI-driven decisioning.<img src="https://cms.evam.com/Uploads/Content/a116952a6f35430b8d64d6a6401bb221.jpg" style="width: 100%;"> At Evam, we believe that marketing should be proactive, not reactive. <a href="https://evam.com/evamx" target="_blank">Our platform</a> enables businesses to analyze customer data in real time, make instant decisions, and take meaningful action—ensuring seamless, personalized, and highly relevant customer interactions across all touchpoints. By leveraging cutting-edge technology, we help brands stay ahead in an ever-evolving digital landscape, making every engagement count."This award is a testament to Evam’s passion for innovation and excellence in marketing automation. Our team continuously strives to push the boundaries of real-time engagement, helping brands build deeper, more meaningful connections with their customers. We are incredibly grateful to our clients and partners who trust us to transform their marketing strategies."— Dilara Acar, Marketing Director at EvamThis recognition reflects the hard work and dedication of our incredible team, as well as the trust and collaboration of our valued customers and partners. As we celebrate this milestone, we remain committed to expanding the capabilities of our platform, incorporating the latest advancements in AI and automation, and empowering businesses to deliver even more personalized and efficient customer journeys.We are excited for what’s ahead and look forward to continuing our mission to redefine the future of Martech.

evamX recognized as the Best Martech Automation at the MarTech Awards in Türkiye

February 27, 2025

Evam has been named the Best Martech Automation Platform at the Martech Awards in Türkiye, recognizing our innovation in real-time customer engagement and AI-driven marketing automation. Discover how our platform empowers businesses to deliver personalized, proactive, and seamless customer experiences across all touchpoints.

Evam & Techfinity: Pakistan Digital Partnership | Evam

Islamabad, Pakistan –&nbsp;February 13, 2025 – Evam, a leading real-time event processing and customer engagement technology company, has reached a new milestone in its investment in Pakistan through its partnership with Techfinity. <img src="https://cms.evam.com/Uploads/Content/2f2bf7c62de245308b2a481c1fcf25bd.jpeg" style="width: 100%;">During a high-level meeting between delegations led by President Recep Tayyip Erdoğan of Türkiye and Prime Minister Shehbaz Sharif of Pakistan, Evam formalized its commitment with a Memorandum of Understanding (MoU), marking a significant step in the company’s expansion in the region. The meeting, hosted by Shaza Fatima, State Minister for IT and Telecom, was attended by key stakeholders in Pakistan’s IT sector, including:- Zarrar Hasham, Secretary IT- Imad Memon, Member International Coordination- Abu Bakar, CEO, Pakistan Software Export Board (PSEB)Evam’s investment in Pakistan will continue to grow, with a strong focus on the financial and public sectors. The company aims to expand its regional team, equipping it with advanced capabilities in artificial intelligence and data management to accelerate digital transformation in the country and beyond."Our mission is to support Pakistan’s digitalization efforts and elevate customer experience standards across the region,” said Doruk Mutlu, CEO of Evam. “Through our strategic partnership with Techfinity, we are dedicated to fostering technological innovation and delivering next-generation digital solutions.”&nbsp;Evam and Techfinity remain committed to empowering businesses and institutions in Pakistan, driving digital excellence, and contributing to the nation’s vision for a technology-driven future.Usman Cheema, CEO of Techfinity, said, “At Techfinity, we are committed to advancing Pakistan’s digital landscape by leveraging world-class technology solutions. Our partnership with Evam is a testament to this vision, bringing cutting-edge real-time data processing and AI-driven engagement capabilities to businesses across Pakistan. This collaboration will not only accelerate digital transformation in key sectors but also strengthen Pakistan’s position as a regional technology hub.”Doruk Mutlu, CEO of Evam, said, “Pakistan is a strategic market for Evam, and we see immense potential in contributing to its digital future. Through our partnership with Techfinity, we are investing in local talent, expanding our AI and data capabilities, and enabling businesses to harness real-time insights for enhanced customer engagement. This agreement marks a significant milestone in our journey, and we are excited to be part of Pakistan’s growing digital ecosystem.”Minister Shaza Fatima, State Minister for IT and Telecom, said, “Pakistan’s IT sector is experiencing rapid growth, and strategic collaborations like the one between Evam and Techfinity play a crucial role in driving innovation and progress. We welcome international technology leaders investing in Pakistan and contributing to our digital economy. This partnership will not only enhance technological capabilities in finance and public services but also create opportunities for our local workforce to engage with cutting-edge digital solutions.”About Techfinity: Techfinity is a technology solutions provider in Pakistan, offering innovative digital transformation services across various industries. Partnering with global tech leaders, Techfinity plays a key role in driving digital growth in the region.<span style="--tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / .5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; font-weight: 700;">About Evam:&nbsp;Evam is a global technology company specializing in real-time event processing and customer engagement solutions. With a presence across multiple markets, Evam empowers organizations to harness the power of data-driven decision-making, delivering enhanced customer experiences and operational efficiencies. For media inquiries, please contact: Dilara Acar, Marketing Director of Evam - dilara@evam.com, +90 542 561 18 16

Evam and Techfinity Strengthen Commitment to Pakistan’s Digital Future with Landmark Agreement

February 14, 2025

Evam and Techfinity have joined forces to accelerate Pakistan’s digital transformation. This partnership focuses on AI and real-time data processing to empower the financial and public sectors.

Evam Xclusive Baku

On February 6th, we brought together industry leaders, experts, and innovators at Evam Xclusive Baku to explore the future of real-time customer engagement. This exclusive event provided a platform for thought-provoking discussions, best practice sharing, and deep dives into how enterprises can harness AI-powered decisioning and contextual engagement to transform customer experiences.&nbsp;<img src="https://cms.evam.com/Uploads/Content/6ab28ba991a24fc5850a9f669f6c5e33.jpg" style="width: 100%;">Held in the vibrant city of Baku, the event featured insightful keynotes and interactive discussions from some of the most influential names in the industry. Farid Islamov from Kapital Bank shared valuable insights on the evolving landscape of digital banking and customer engagement, while a dynamic panel discussion, hosted by Evam’s Sales Director Onur Çetin, brought together Kamran Ismayilov from ABB and Hamid Salamli from Mastercard. Their conversation shed light on how financial institutions and payment providers are leveraging real-time data and AI to enhance customer experiences and drive innovation.&nbsp; One of the key highlights was the discussion on <a href="https://evam.com/evamx" target="_blank">evamX</a>, our award-winning marketing automation technology, which continues to redefine how businesses interact with their customers at the right moment, in the right context.&nbsp;Evam Xclusive Baku was more than just an event—it was a step toward building a stronger, more connected ecosystem of forward-thinking enterprises. We are excited to continue these conversations and drive innovation together.&nbsp;Stay tuned for more Evam Xclusive events in other regions!&nbsp;&nbsp; &nbsp;&nbsp;<iframe frameborder="0" src="//www.youtube.com/embed/SLIU2uT3zEM" width="993" height="460" class="note-video-clip" style="border-radius:50px; overflow: hidden;"></iframe>

Evam Xclusive Baku: A Transformative Gathering for Real-Time Customer Engagement

February 6, 2025

Evam Xclusive Baku brought together industry leaders to explore the future of real-time customer engagement, featuring key insights on AI-powered decisioning and digital transformation. Learn how enterprises are enhancing customer experiences through innovation and cutting-edge technologies like evamX.

Evam Named in Forbes Startup 50 List for 2025 | Evam

We’re excited to share a major milestone—Evam has been featured in the <a href="https://www.forbes.com.tr/makale/forbes-girisim-2025" target="_blank">Forbes Startup 50 List for 2025!</a> This prestigious ranking highlights the most promising and innovative startups shaping the future, and we’re proud to be recognized among them.&nbsp;<img src="https://cms.evam.com/Uploads/Content/66083c8921c94f7aa078d6e74572a3b9.jpg" style="width: 100%;"> What makes this achievement even more special is that Evam stands out as one of only a few B2B enterprise startups on the list. This recognition is a testament to the transformative impact we’re making in real-time customer engagement, empowering businesses to deliver seamless, AI-powered experiences at scale.&nbsp;Evam’s CEO, Doruk Mutlu, shared his excitement about this recognition:&nbsp;"At Evam, we’ve always believed in capturing the moment—helping businesses make split-second decisions that drive customer loyalty and success. Being featured in the Forbes Startup 50 List reflects our team’s dedication and the trust of our customers and partners. This is just the beginning of our journey to reshape real-time engagement.”&nbsp;This acknowledgment by Forbes reinforces our vision and the incredible work of our team, customers, and partners who continue to push the boundaries of innovation.&nbsp;We’re just getting started, and we can’t wait to see what’s next. A huge thank you to everyone who has been part of our journey!#Forbes #Evam #B2B #Innovation #Startups #Leadership&nbsp;

Evam Recognized in the Forbes Startup 50 List for 2025

February 3, 2025

Evam is proud to be featured in Forbes' 2025 Startup 50 List, recognizing our innovative approach to real-time customer engagement. As one of the few B2B enterprise startups on the list, we're transforming customer experiences with AI-powered solutions, shaping the future of business success.

PTCL Group & Evam: Real-Time Customer Experiences | Evam

PTCL Group (PTCL &amp; Ufone 4G), Pakistan’s leading telecommunications and ICT services provider has partnered with Evam, a leading Martech platform for creating real-time, cross-channel customer experience. This collaboration underlines the Group’s unwavering dedication to providing its customers with the best communication services and driving Pakistan’s digital transformation forward.PTCL Group will be introducing new customer experiences and products with support from Evam’s next-gen real-time engine. This cutting-edge technology will ensure seamless experiences across all digital and telco touchpoints. Evam will empower the Group’s business partners to leverage real-time data, along with profile data and AI models, to deliver a superior experience with increased customer satisfaction across all channels in order to boost revenues and increase customer loyalty. The project will be delivered through a collaboration of Evam’s professional services teams and Evam’s exclusive partner for Pakistan, Techfinity.
<img src="https://cms.evam.rgmbeta.com/Uploads/Content/86f1e3b8eac344c5974eb8ccaa8c5df2.webp" style="width: 100%;">
Jafar Khalid, Group Chief Technology and Information Officer for PTCL &amp; Ufone 4G, shared thoughts on the partnership, stating, “This alliance between PTCL Group and Evam enhances our customer engagement strategies, aiming to provide a tailored experience for every customer, thereby delivering outstanding value. We trust that teaming up with Evam will enable us to better understand and serve our customers, ultimately leading to stronger and lasting relationships.”Evam’s Chief Executive Officer Doruk Mutlu, said, “As the CEO of Evam, I am deeply honored by the trust PTCL Group has placed in our company’s capabilities. I am committed to working closely with our dedicated leadership team to not only meet but exceed their expectations. In tandem with this project, we are excited to announce our increased investments in Pakistan. We are also proud to unveil our plans to establish a local center of excellence in collaboration with our partner, Techfinity, to better serve our valued customers in Pakistan and around the world.”For PTCL Group, this partnership with Evam marks a significant stride towards revolutionizing customer experiences. With a shared commitment to excellence, we are poised to deliver seamless, personalized interactions that redefine the digital landscape in Pakistan. Together, both organizations look forward to setting new benchmarks in customer-centric innovation, both domestically and on the global stage.About PTCL: Pakistan Telecommunication Company Limited (PTCL) is the largest integrated Information Communication Technology (ICT) Company of Pakistan. With a humble start from a telephone and telegraph department in 1947, it has evolved to offer latest digital and telecommunication Technology today. It acts as the communication backbone for the country with the largest fiber cable network that spans from Khyber to Karachi and submarine cables connecting Pakistan to the world. PTCL has been assigned initial long-term entity rating of ‘AAA’ (Triple A) and short-term rating of ‘A-1+’ (A-One Plus). For more information, visit www.ptcl.com.pkAbout Ufone 4G: Ufone 4G is a Pakistani Cellular Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages, and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 320 franchises and company-owned customer service centers along with a distribution network of 150,000 outlets nationwide. For more information, visit www.ufone.com.pkAbout Evam: Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate seamless customer journeys, and deliver unparalleled customer experiences across all channels, digital and legacy, in real-time. Trusted by industry giants like Vodafone, T-Mobile, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA, Evam’s solutions are currently utilized to engage more than 600 million end-users in over 15 countries every day.About Techfinity: Techfinity is a prominent system integrator, leading the charge in digital transformation, specializing in seamlessly integrating technology solutions for businesses. Techfinity’s core mission is to empower organizations by harmonizing diverse technologies into a cohesive, efficient system. Techfinity aims at redefining the role of system integrators and shape the future of technology for enterprises. Contacts for Media:1. PTCL GroupAmir PashaGroup Director PR, Media, CSR &amp; Corporate Communication+923335555885amir.pasha@ptclGroup.com2. EVAMEzgi Ada AvdanMarketing Director+905373176114ezgi@evam.com

TCL Group Partners with Evam for Enhanced Customer Experiences

October 19, 2023

PTCL Group Partners with Evam for Enhanced Customer Experiences

PTCL Group (PTCL & Ufone 4G) partners with Evam to deliver real-time, personalized customer experiences across digital and telco touchpoints in Pakistan.

Evam Welcomes New CEO, Doruk Mutlu, Propelling Growth and Innovation | Evam

London, June 2023. Evam, a leading provider of Real-Time Multichannel Marketing solutions, is thrilled to announce a significant milestone as it welcomes its new Chief Executive Officer, Doruk Mutlu. With his extensive expertise and strategic vision, Evam is poised for even greater success under his leadership.Doruk Mutlu has been an invaluable member of the Evam team for over eight years, holding key positions focused on driving growth and expansion, including Business Development Director, Chief Product Officer, and Deputy CEO. With a strong background in technology and business development, Doruk began his career in consulting at Ernst &amp; Young and Capgemini. He holds a degree in Computer Science and Chemical Engineering from Northwestern University. Prior to joining Evam, he founded Novicor Technology Partners, where he played a pivotal role in securing funding and partnerships for startups, scaleups, and technology firms. Doruk’s wealth of experience in technology, product development, and business transformation positions him perfectly to guide Evam into a new era of growth and innovation.<img src="https://cms.evam.com/Uploads/Content/c43cf76264e046d689172fdd897bc49b.webp" style="width: 100%;"> The appointment of Doruk Mutlu as the new CEO is a significant component of Evam’s comprehensive transition plan, carefully orchestrated to ensure the company’s continued success. Former CEO Bülent Demirkurt, who played a crucial role in propelling Evam from a small startup to a global scaleup, will now focus on driving international expansion as an Executive Board Member. Bülent’s invaluable insights and guidance will continue to shape Evam’s journey ahead.As Evam moves forward, its commitment to providing the finest Real-Time Multichannel Marketing Hub remains unwavering. Evam is dedicated to delivering excellence, assisting its valued partners in achieving their objectives, and fostering strong partnerships built on trust and collaboration.About EvamEvam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Its cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement.Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Its goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money.Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced &amp; high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA.Headquartered in London and with offices in Amsterdam, Miami, Singapore, and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Its solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day.

Evam Welcomes New CEO, Doruk Mutlu, Propelling Growth and Innovation

July 12, 2023

Evam welcomes Doruk Mutlu as CEO. With 8+ years at Evam and a background at Ernst & Young and Capgemini, Doruk leads the company's next phase of global growth.

Tbi Bank Partners with Evam for Southeast Europe | Evam

tbi is on a mission to make banking easier and more convenient for its customers. That’s why the mobile-first challenger bank, is taking customer engagement to the next level by joining forces with Evam, the leading MarTech company.
 As a bank committed to making banking easy and convenient, tbi is constantly looking for innovative ways to enhance the mobile banking experience. By leveraging Evam’s cutting-edge martech solutions, tbi can provide its customers with real-time, hyper-personalized experiences that meet their daily needs.
 The partnership has already yielded impressive results in tbi’s Bulgaria region, where the bank automated its offline sales campaigns and implemented event-based communication both for sales campaigns and mobile bank onboarding and usage. Now, tbi plans to launch the Evam Marketing Suite in some of its other markets of operations. This expansion will enable the bank to continue its mission of providing an improved mobile banking experience while solidifying its position as a leading mobile-first challenger bank in the Southeast European region.
 With tbi and Evam working together, the future of mobile banking is looking brighter than ever.
 <blockquote>
 <h6>Quote from tbi</h6>
 <cite>tbi is one of the leaders in retail lending in Bulgaria and we already have more than 1mln addressable customers. Depending on the product, 70-95% of our sales are done for existing customers. We are concentrating on digitalization and enabling new products and channels both for existing and new customers. 
 Our decision to partner with Evam was based on its ability to easily connect with other IT systems to gather necessary data points and its flexibility in building both offline and event-based campaigns. As a result of our collaboration, all of our offline campaigns are now automated, and the team has begun enabling event-based campaigns, resulting in a 1.5-2x increase in conversion rates for some customer segments. 
 Also, Evam helps supporting customer needs in our tbi bank app with our new product neon debit card which is giving them 24/7 access to free daily banking, using a preapproved shopping limit, options for convenient savings, and interest-free split payments. Evam is the key element in our strategy to enhance further our customers’ satisfaction and convenience through digital channels. 
 Evgeniy Matros, Chief Customer Officer at tbi bank.</cite>
 </blockquote>
 <h6>Quote from Evam</h6>
 We’re honored to collaborate with tbi bank, a mobile-first innovative bank with a strong focus on customer needs. Our commitment to delivering innovative and effective marketing solutions aligns perfectly with tbi’s mission to provide exceptional customer experiences and drive growth. We’re excited to leverage our expertise in MarTech to create real-time, hyper-personalized customer journeys for tbi’s millions of end-users.
 Evam CEO Bülent Demirkurt
 <h6>About tbi bank</h6>
 tbi bank is a mobile-first challenger bank in South East Europe and a regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. It focuses on helping merchants to grow their businesses as well as providing consumers with financial products and services that make their lives easier. Currently operates in Bulgaria, Romania, Greece, Germany, and Lithuania. Through various digital channels and trusted partnerships with nearly 20,000 merchant locations, tbi has a customer base of 2 million clients and issued nearly 550,000 loans in 2022. Its business model and customer-focused approach resulted in its becoming one of the most profitable and efficient banks in the region.

Tbi bank Partners with Evam to Deliver Exceptional Customer Experiences Across Southeast Europe

June 9, 2023

tbi bank partners with Evam to automate campaigns and launch event-based journeys, achieving 1.5-2x higher conversion rates across Southeast Europe.

Jazz Partners with EVAM for Customer Interaction | Evam

EVAM today announced that its deployment at Jazz has been successfully completed with the support of its local partner for Pakistan, Techfinity. With this partnership, Jazz, Pakistan’s largest digital 4G operator, and the largest internet and broadband service provider utilized EVAM to improve and personalize customer interactions and services for its more than 75 million customers.
 The partnership will enable Jazz to enhance its customer experience by adopting a next-gen digital approach whilst, enhancing the customer digital experience on multiple platforms including digital or face-to-face to increase operational efficiency.
 <h6>Quote from Jazz</h6>
 “Our ambition is to become a next-gen enterprise, by leveraging best-in-class technologies in this ever-changing digital landscape, to provide our customers with a unique experience. This is the driving force for our partnership with EVAM.”
 Kazim Mujtaba, Chief Data &amp; Strategy Officer of Jazz.
 <h6>Quote from Evam</h6>
 “As a leading MarTech company, we are very proud and excited to see that our efforts have paid off. We are excited to help Jazz create real-time personalized customer journeys for its millions of end users.”
 Bülent Demirkurt, CEO of Evam
 <h6>About Jazz</h6>
 Jazz is Pakistan’s leading digital operator with more than 75 million cellular subscribers and 39 million 4G users. It operates the country’s number one fintech JazzCash with 16.2 million monthly active users, offers the strongest digital services portfolio, and provides ICT-based solutions to thousands of enterprises. With an investment of over US$ 10.3 billion, Jazz is one of the largest private sector organizations in the country committed to forging a digitally inclusive and progressive Pakistan. For more information, visit: www.jazz.com.pk
 <h6>About Techfinity</h6>
 Techfinity is a fast-growing System Integrator, specialized in providing cutting-edge technology solutions for the Telecommunications and Financial sectors. Techfinity has grown its presence beyond Pakistan, the Middle East, and Europe through its extensive partner network. The company recently stepped into the digital marketing world through its strategic partnership with Evam.

Jazz Partners with EVAM as their New Customer Interaction Management Hub

October 11, 2022

Jazz, Pakistan's largest 4G operator with 75M+ subscribers, selects Evam as its Customer Interaction Management Hub to deliver personalized, real-time digital experiences.

EVAM Expands to Miami for the Americas | Evam

EVAM, a next-gen tech company that benefits companies and their customers in a variety of ways with its real-time data processing technology, continues its global advancement with its new office in Miami. With its Miami office, EVAM will expand its operations to not only North America, but to the LATAM market as well, which is among the world’s rising economies.
 A leading tech company that specializes in empowering companies to manage their customer relations through real-time data processing and a next-gen digital approach, EVAM opened an office in Miami to strengthen its presence not only in North America but in the Latin American (LATAM) market as well. Having received an investment from Luxembourg-based CEECAT Capital, and maintaining its advancement in the European and American markets, EVAM continues to make its name heard in the global arena. EVAM, headquartered in London, brought in CFO Melis Cömert Okçu for the management of the new Miami office.
 <h6>EVAM’s Next Target is the Asia-Pacific Region</h6>
 EVAM’s CEO Bülent Demirkurt, who has pointed out how EVAM, performing its activities with its slogan “real-time customer journey orchestration”, stands out both in the local and global competition, and how EVAM has had the goal of becoming a global company since the very beginning by thinking big, gave this statement on the topic:
 “Opening overseas offices in countries such as the US and Netherlands since our second year has proven that our goal of becoming a global company is a realistic one. In a short amount of time, EVAM went from a start-up level to a scale-up level. We built our strategy on recruiting teams from global markets that are the best in their respective field. We were able to attract the attention of international investors in the data analytics industry, which is one of the three industries that receive the most funding nowadays. We moved our headquarters to London. After our remarkable achievements in the European, US, and Asian markets, we received an investment at the end of 2021 from CEECAT Capital, a Luxembourg-based private equity investor; thus accelerating our strategy to grow on a global scale. Numerous world-leading banking, telecommunication, airline, and retail companies reach more than 600 million end users in more than 15 countries every day through EVAM’s solutions. And now, we want to continue growing in the North and South American markets with the office we opened in Miami.”
 <h6>About EVAM</h6>
 EVAM is a leading tech company that specializes in empowering companies to manage their customer relations through real-time data processing and a next-gen digital approach. EVAM provides end-to-end solutions that sustainably generate value by processing billions of data that are produced at every touchpoint that occurs between customers and large companies from various industries, primarily banking and telecommunication. Through processing streaming data, EVAM ensures the best action to be taken for the right customers through the most suitable channel at the exact right time, thus increasing customer acquisition and satisfaction, experience quality, and profitability, while also contributing to reducing production costs. EVAM’s unique solutions allow for enterprises to make use of the power of their data in the most beneficial way for both themselves and their customers. Numerous world-leading banking, telecommunication, airline, and retail companies reach more than 600 million end users in more than 15 countries every day through EVAM’s solutions. Recognized by world-renowned analyst firms as a leader in real-time customer engagement and streaming analytics, EVAM, after its remarkable achievements in the European, US, and Asian markets, has received an investment at the end of 2021 from CEECAT Capital, a Luxembourg-based private equity investor that focuses on fast-growing companies in Europe.
 For More Detailed Information:
 Ali Sarı, EVAM Marketing Director
 <a href="mailto:ali@evam.com">ali@evam.com</a>

Leading Tech Company EVAM Expands Its Horizons to Miami for the North & South American Markets

April 13, 2022

EVAM brings its real-time data processing and customer engagement solutions closer to North & South American businesses with a new Miami headquarters.

EVAM Strengthens Its Management Team | Evam

Having recently received an investment from CEECAT Capital, a Luxembourg-based private equity investor who is one of the leading investors in its region, EVAM continues to expand globally in the European, US, and Russian markets whilst strengthening its core management team. EVAM, a leading tech company who specializes in empowering companies to manage their customer relations through real-time data processing and a next-gen digital approach, welcomed Melis Cömert Okçu, who has 15 years of experience in finance, as its CFO, and Tuğba Dandin Sümer, who has 22 years of experience in human resources, as its People and Culture Director.

 <h6>Melis Cömert Okçu – CFO</h6>
 Holding a BA in Economics from Koç University, Melis Cömert Okçu started her career in external auditing in PwC in 2006. After working as a Finance Business Partner in Experian between the years 2011-2018, Okçu served as the Finance Manager in Sonae Sierra Real Estate Services between 2018-2019. Having been on the management teams of global companies throughout her 15-year long career, Okçu had been working as the Finance Director of the MENAT region at Iron Mountain: Data &amp; Records Management since June, 2019.

 <h6>Tuğba Dandin Sümer – People and Culture Director</h6>
 After receiving her BA in English Literature from Ankara University, Tuğba Dandin Sümer completed a Human Resources Program at Boğaziçi University in 2007 and earned her Executive MBA degree from Koç University in 2009. Having started her professional career in 2000 as the Customer Relations Manager at Porter Novelli, Sümer went on to work at Gantek Technology as the Marketing Manager in 2004, and from 2007 onwards, worked as the Human Resources and Corporate Communications Director where she was responsible for Turkey and the CIS region. Following this, she worked as the Human Resources Director at Kron. Between 2013-2014, Sümer received “The Art and Science of Coaching” certificate from Erickson Coaching International, and during the same years, successfully served as the Human Resources Director at Partnera, a partner of Oracle EBS. In 2015, as the Head of HR at the SAS Institute, she led the company’s strategic HR projects in Turkey and in the MENA region. Most recently, she was working as the Human Resources Director at Fujitsu.

 <h6>About EVAM</h6>
 EVAM is a leading tech company specializing in customer journey orchestration through Continuous Intelligence capabilities. It empowers big companies in various sectors, especially banking and telecommunications, to process billions of touchpoints, and provides end-to-end solutions to derive sustainable value.
 EVAM gives enterprises the ability to take the right action for the right customer from the right channel at the right time based on streaming data, and successfully answer business challenges such as customer acquisition, satisfaction, experience quality, as well as increasing revenue whilst reducing operational costs. EVAM’s unique solutions help enterprises use the power of big data in a way benefiting both companies and customers the most at the same time.
 EVAM is currently being used by many leading telecommunications, banking, airline, retail, and industrial companies around the world to interact with over 600 million end-users in more than 35 countries every day. Recognized by global analysts as a leader in real-time customer engagement and event stream processing, EVAM received an investment from CEECAT Capital, a Luxembourg-based private equity investor which focuses on Europe’s fast-growing companies, in late 2021 after its remarkable success in the European, US, and Asian markets.

Leading tech company EVAM continues to strengthen its management team

January 10, 2022

Following CEECAT Capital's investment, Evam expands its leadership team with a new CFO and People & Culture Director to accelerate global growth across Europe and the US.

CEECAT Capital Acquires Majority Stake in Evam | Evam

Evam, a leading provider of next-generation customer engagement paradigms, tools, and systems to connect enterprises to their customers and help them stay in touch with them, has received an investment from CEECAT Capital, a leading private equity investor focusing on the high-growth companies of Emerging Europe. With this investment, CEECAT now owns a majority stake in Evam.

 Evam has delivered its platform since its founding in 2015 primarily in the banking and telecommunications industries among other domains across the globe. Since 2017, Evam focused on global expansion with its Europe, US, and CIS offices. Following this investment, Evam aims to accelerate growth and increase its global footprint.

 <h6>Aims to Expand Its Global Operation Area and Network</h6>
 EVAM CEO Bülent Demirkurt said: ‘We are proud of the recognition and investment by CEECAT Capital, one of the leading investment funds in Emerging Europe. Since we started this journey 6 years ago, we aimed to be a global company. We proved our claim with our global offices opening in America, the Netherlands, and Russia in our second year. The agreement we signed today will enable our company to expand its global reach and network. I would like to thank my colleagues, business partners, and customers for their contributions. I am sure that Evam will be a well-known and recognized technology company globally very soon.’

 CEECAT Capital Partner Anthony Stalker also commented: ‘One of our themes is to invest into companies with the potential to emerge as one of the regional/global leaders in its core industry. Evam has proven its capabilities and attractiveness in the regional/global arena via acquiring customers in Europe, the US, and CIS. We would like to enhance the existing strong core management team and invest in the human capital backbone of Evam to catalyze its next phase of growth. Our target is to enable Evam to fulfill its potential to emerge as a regional leader in global emerging markets via a successful shareholder transition.’

 <h6>About EVAM</h6>
 Evam is a leading provider of next-generation customer engagement paradigms, tools, and systems to connect enterprises to their customers and help them stay in touch with them through sustainable, mutually rewarding journeys that treat each customer as a unique individual. Evam empowers banks, telecommunication companies, and others to process billions of interactions and ensure the right action is taken in real-time to derive maximum business value.
 
 Evam’s unique solutions help enterprises to explore the power of big data and benefit from continuous and high-frequency insights. Evam gives the ability to take the right actions from the right channel in real-time and helps answer business challenges. Evam is used to increase revenue, retain customers, improve customer experience, reduce operational costs, detect fraud, and acquire more customers. With Evam, a telco or bank can prevent losing a customer by making a personalized offer at the right time, and an airline or retail company can engage each customer based on their context to improve satisfaction.

 Evam’s platform offers an out-of-the-box solution for enterprises to engage with their customers. Enterprises have the shortest time-to-market with Evam’s visual drag-and-drop interface, which enables business strategies to turn into live running journeys and scenarios to generate immediate results.
 
 Evam is recognized by global analysts and is listed as a leader in real-time customer engagement and event stream processing. Evam is currently being used by many leading companies around the world to interact with over 600 million end-users in more than 35 countries every day.

 <h6>About CEECAT</h6>
 CEECAT Capital is a leading private equity and private credit investor, focused on high-growth markets of Emerging Europe and Central Asia. CEECAT Capital’s investment focus is on SMEs and emerging mid-cap companies with an emphasis on developmental impact as a consequence of our investment. CEECAT Capital operates with a team of 25 people out of five offices in London, Luxembourg, Bucharest, Istanbul, and Almaty.

Press Release – Luxembourg Based Private Equity Fund CEECAT Capital Has Acquired a Majority Stake in Evam

CEECAT Capital acquires a majority stake in Evam to fuel expansion into European, US, and CIS markets as a global leader in real-time customer engagement.

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