Evam Partners with Match-Maker Ventures to Scale Real-Time AI Decisioning for Telecom Operators

The partnership pairs Evam’s <a href="https://evam.com/evamx" target="_blank">evamX</a> platform with MMV’s senior operator access, helping telcos act on customer events in milliseconds<img src="https://cms.evam.com/Uploads/Content/565a1cb529394d3b91fc09fddc024603.webp" style="width: 100%;"> London, October 2026 — Evam, the real-time AI decisioning platform for Tier 1 banks and telcos, today announced a partnership with Match-Maker Ventures (MMV), which helps proven B2B tech companies scale in telco and ICT. Through the partnership, MMV will bring Evam to telecom operators globally, helping them act on customer events within milliseconds to increase offer acceptance, conversion and retention.Most operators still plan and execute customer engagement in batches. Offers are built for segments defined days or weeks earlier and reach the customer long after the behavior that triggered them. Acceptance rates stay low, contact frequency is wasted on the wrong customers, and churn signals are answered too late to matter.Evam removes that delay. Its platform, evamX, processes live events from the network, billing, CRM, app and contact center, uses AI to decide the best action for each individual customer in milliseconds, and executes it across both marketing and operational channels, including messaging, provisioning, charging and fulfillment. It runs on top of the systems an operator already uses, without duplicating their data or replacing their existing stack, and can be deployed on-premise, in private or public cloud/SaaS, or hybrid.Today Evam runs customer engagement for operators and financial institutions in 18 countries across four continents, delivering more than 200 million personalized experiences a day to over 600 million end users. At Turkcell, deciding next best offers on live customer events doubled offer acceptance. At Moldcell, running campaigns on the same real-time foundation made them four times faster to launch, so marketing teams can respond to customer behavior while it still matters.Under the partnership, MMV will shape positioning for operator audiences, open access at senior level and drive opportunities from first conversation through to contract. Evam will lead deployment and delivery. The two teams are already in active discussions with several operators.“Operators have more customer data than ever, but most of it is acted on too late. evamX puts AI decisioning at the exact moment the customer acts, choosing and executing the next best action in milliseconds on top of the stack operators already run. MMV combines deep telecom expertise with senior access to operators worldwide, which makes them the right partner to bring this to more operators, faster,” said Doruk Mutlu, CEO of Evam.Dr. Nicolai Schättgen, CEO of Match-Maker Ventures, added: “Operators are under pressure to grow the top line without launching another heavy platform project. Evam works on top of the existing stack, makes the decision in the moment the customer acts, and has the KPIs to prove the impact. We believe that combination will make a measurable difference to how operators engage their customers.”<h2 class="">About Evam</h2>Evam is the real-time AI decisioning layer for Tier 1 banks and telcos. Its agentic platform, evamX, senses live customer signals, decides the next best action for each customer in milliseconds and executes it across marketing and operational channels, on top of the systems enterprises already run. Operators and financial institutions in 18 countries across four continents use Evam to increase offer acceptance, reduce churn and launch campaigns faster. Evam is recognized by Forrester and Gartner and highly rated by customers on G2. Learn more at evam.com.<h2 class="">About Match-Maker Ventures</h2><a href="https://www.match-maker.ventures/" target="_blank">Match-Maker Ventures (MMV)</a> drives tangible business impact by matching the innovation power of high-growth tech companies with the assets of large corporates. Its vetted portfolio companies have proven their value through 100+ collaborations across 50+ countries in telecom and beyond. MMV’s global network of senior industry experts identifies the best-fitting solutions for each organization’s needs, ensuring the right partners collaborate in the right way at the right time.Media contact:&nbsp;Dilara Acar — Marketing Director, dilara@evam.com

Evam Partners with Match-Maker Ventures to Bring Real-Time AI Decisioning to Telecom Operators Globally

October 15, 2026

Evam partners with Match-Maker Ventures to bring evamX's real-time AI decisioning to telecom operators globally, helping telcos act on customer events in milliseconds.

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Evam Match Maker Ventures Partnership Telecom AI Decisioning

Evam Named a Leader in G2 Fall 2026 Reports

Customer feedback recognizes Evam for combining enterprise-grade customer engagement capabilities with usability, trusted support and strong partnerships. Evam has earned multiple distinctions in the G2 Fall 2026 Reports, including Leader, Best Relationship, Best Usability, Best Meets Requirements, Easiest to Use, Best Support and Most Likely to Recommend.<img src="https://cms.evam.com/Uploads/Content/8faf7a2b83c347be8afa95e45c966fa3.webp" style="width: 100%;"> These recognitions are more than a collection of badges. They reflect what enterprises need to turn customer data into meaningful action: technology that can meet complex requirements, tools that teams can use confidently and a partner they can trust throughout their transformation.<h2 class="">Leadership That Translates into Customer Confidence</h2>Evam was recognized as a Leader in Marketing Automation, reinforcing the role of evamX as a trusted platform for orchestrating contextual customer engagement at scale.This leadership is backed by customer feedback. 98% of users said they would recommend Evam. The result reflects confidence not only in the platform's capabilities, but also in the experience and value customers get from working with Evam.With evamX, enterprises can understand live customer context, coordinate engagement across channels and deliver the most relevant action or experience at the moment it matters.<h2 class="">Enterprise Capability Without Unnecessary Complexity</h2>Powerful technology only creates value when teams can use it effectively. Evam's Best Usability and Easiest to Use recognitions highlight a commitment to making advanced customer engagement and personalization capabilities accessible to the people responsible for growth and customer experience.In Personalization, Evam achieved a 93% Usability Score, 11 percentage points above the category average. This shows that real-time personalization does not have to add operational complexity.By enabling business teams to build, launch and optimize experiences with greater independence, evamX helps shorten the distance between customer insight and customer impact.<h2 class="">Built to Meet Real Enterprise Requirements</h2>Evam received a 97% Meets Requirements score in both Marketing Automation and Personalization.For enterprises, this means support for more than isolated campaigns or individual channels. evamX brings together real-time event processing, journey orchestration, centralized decisioning, personalization and omnichannel execution within a scalable and governed platform.Its flexibility lets organizations respond to different technology environments, operational models and customer engagement priorities, while continuing to evolve as their needs change.<h2 class="">Technology Supported by Trusted Partnership</h2>Recognitions including Best Relationship, Best Support and Easiest to Do Business With reflect another essential part of the Evam experience: the partnership behind the platform.From implementation and integration to new use cases and continuous optimization, Evam works closely with its customers to turn strategic goals into measurable customer engagement outcomes.Together, the G2 Fall 2026 results tell a complete story: a platform that meets enterprise needs, helps teams move faster and earns the trust of the customers who use it.We thank our customers for their continued trust, feedback and partnership.Discover how evamX helps enterprises use customer context to decide in real time and deliver the right experience at the right moment. Reach out through our contact page to see it in action.<a href="https://evam.com/request-demo" target="_blank"><img src="https://cms.evam.com/Uploads/Content/7930a606ed6544e99349ddf077aa02ea.webp" style="width: 100%;"></a>

Table of Contents<ul><li>Leadership That Translates into Customer Confidence</li><li>Enterprise Capability Without Unnecessary Complexity</li><li>Built to Meet Real Enterprise Requirements</li><li>Technology Supported by Trusted Partnership</li></ul>

G2 Fall 2026,G2 leader,customer engagement platform,marketing automation leader,evamX recognition,best usability software,customer engagement software awards

Built for Complexity, Recognized for Simplicity: Evam Leads in G2 Fall 2026

June 18, 2026

Evam Wins Big in G2 Fall 2026: Leader, Best Usability, Best Support and More

Evam earned Leader, Best Usability, Best Support and more in the G2 Fall 2026 Reports, recognizing evamX for enterprise capability, real usability and a trusted partnership.

Evam G2 Fall 2026 Leader

Ufone Wins Best SMS Marketing Campaign at Pakistan Digital Awards 2026 | Evam

We are proud to celebrate the success of our customer, Ufone, who has been awarded Best SMS Marketing Campaign at the Pakistan Digital Awards 2026.<img src="https://cms.evam.com/Uploads/Content/e009418761444dc487af7403561dabbe.webp" style="width: 100%;"> The recognition highlights the impact of a customer engagement strategy built on relevance, timing, and personalization, demonstrating how meaningful communication can create stronger customer relationships and measurable business results.At a time when customers expect more personalized and contextual experiences, Ufone has successfully transformed SMS from a traditional communication channel into a powerful engagement tool. By leveraging customer insights and delivering the right message at the right moment, the team has created experiences that drive value for both customers and the business.This achievement reflects a simple but powerful principle: every customer interaction matters. Every message is an opportunity to engage, create value, and strengthen customer relationships.We are honored that Evam has been part of this journey, helping enable real-time, data-driven customer engagement at scale. Together, <a href="https://www.ufone.com/" target="_blank">Ufone</a> and Evam have worked to deliver more relevant communications, improve customer experiences, and create stronger connections throughout the customer lifecycle.The award is particularly meaningful as it comes during a year in which Evam was also recognized by users worldwide in the latest G2 Summer 2026 reports, earning leadership positions across multiple categories, including SMS Marketing. These recognitions reinforce the growing importance of intelligent, personalized engagement strategies that go beyond traditional campaign execution.At Evam, we believe customer engagement should be driven by customer behavior, context, and intent, not static campaign calendars. Ufone's success demonstrates the impact organizations can achieve when they combine customer-centric thinking with real-time engagement capabilities.We congratulate the entire Ufone team on this well-deserved achievement and thank them for their continued partnership. We look forward to building on this success and creating even more impactful customer experiences together.Congratulations to Ufone on winning Best SMS Marketing Campaign at the Pakistan Digital Awards 2026.<div> </div>

Customer Success,SMS Marketing,Awards,Telecom,Pakistan,Ufone,Pakistan Digital Awards,Real-Time Engagement,Customer Engagement

Ufone Wins Best SMS Marketing Campaign Award with Evam-Powered Customer Engagement

Ufone has been awarded Best SMS Marketing Campaign at Pakistan Digital Awards 2026, powered by Evam's real-time customer engagement platform. Read the full story.

Ufone Best Sms Marketing Campaign Pakistan Digital Awards 2026

Evam Earns 117 G2 Summer 2026 Badges | #1 Highest Performer

Evam has achieved its strongest G2 performance yet in the Summer 2026 reports, earning 117 badges across global and regional categories, a reflection of growing customer trust, product momentum, and Evam’s continued leadership in real-time customer engagement.<img src="https://cms.evam.com/Uploads/Content/ec4a54269a9848158e330c83787ec3e8.webp" style="width: 100%;"> Among the standout achievements, Evam was recognized as the #1 Highest Performer and named an Enterprise Grid Leader in Marketing Automation, reinforcing its position as a trusted enterprise platform for intelligent customer engagement.The Summer 2026 results also highlight Evam’s momentum across multiple categories, with recognition spanning Marketing Automation, Customer Journey Analytics, Mobile Marketing, SMS Marketing, Push Notifications, and Personalization.<h2 class="">Key Highlights</h2>•	117 G2 badges earned globally&nbsp;•	#1 Highest Performer in Marketing Automation&nbsp;•	Enterprise Grid Leader in Marketing Automation&nbsp;•	Momentum Leader across key customer engagement categories&nbsp;•	Recognized for Ease of Use, Best Relationship, and Customer Satisfaction&nbsp;•	Strong presence across EMEA, Europe, Middle East &amp; Africa, and APAC reports&nbsp;Because G2 rankings are based entirely on verified customer reviews, these recognitions reflect real user experiences and measurable business impact.<h2 class="">Recognition Across Core Categories</h2>EVAM received Leader recognition in:•	Marketing Automation&nbsp;•	Customer Journey Analytics&nbsp;•	SMS Marketing&nbsp;•	Mobile Marketing&nbsp;Momentum Leader recognition included:•	Marketing Automation&nbsp;•	Mobile Marketing&nbsp;•	Push Notifications&nbsp;•	Personalization&nbsp;•	Customer Journey Analytics&nbsp;•	SMS Marketing&nbsp;Beyond category leadership, Evam also earned badges highlighting customer experience excellence, including recognitions for Ease of Use, Best Relationship, Best Meets Requirements, and Ease of Doing Business.<h2 class="">Built for Real-Time Enterprise Engagement</h2>These results reflect Evam’s continued focus on helping enterprises move from disconnected engagement to real-time, intelligent customer decisioning.From orchestrating cross-channel journeys to delivering next-best actions in milliseconds, Evam continues to help banks, telecom operators, retailers, and digital businesses create more relevant customer experiences at scale.<h2 class="">A Milestone — and Momentum for What’s Next</h2>This recognition marks more than a strong quarter. It signals growing market momentum for platforms built around real-time engagement, decisioning, and AI-powered customer orchestration.As enterprises continue to move beyond batch marketing and disconnected experiences, Evam remains focused on building what comes next.Recognized by customers. Built for what’s next. <div> </div>

<div>Table of Content</div><ul><li>Key Highlights</li><li>Recognition Across Core Categories</li><li>Built for Real-Time Enterprise Engagement</li><li>A Milestone — and Momentum for What’s Next </li></ul>

Evam Earns 117 G2 Summer 2026 Badges, Ranked #1 Highest Performer in Marketing Automation

June 9, 2026

117 G2 Badges. One Clear Signal.

Evam earned 117 G2 Summer 2026 badges, ranked #1 Highest Performer and Enterprise Leader in Marketing Automation. See what customers are saying.

G2 Summer 2026 Badges

EVAM Named in Forrester CCMH Landscape, Q2 2026

EVAM has been named in Forrester Research's Cross-Channel Marketing Hubs Landscape, Q2 2026, an overview of 28 vendors shaping the cross-channel marketing hubs (CCMH) market globally.<img src="https://cms.evam.com/Uploads/Content/7c14bf67d7f44855a94aef806ae90e8d.webp" style="width: 100%;"> The report maps the CCMH landscape as an established market where AI innovation is reshaping competitive dynamics&nbsp; enabling midmarket and specialist vendors to compete effectively against legacy enterprise suites. Forrester identifies agentic AI as the top market disruptor, shifting the role of CCMHs from campaign coordination tools to always-on intelligence platforms that autonomously sense, decide, and act across customer touchpoints in real time.EVAM is recognized in the report for its EMEA and APAC presence and industry focus across financial services, retail, and telecommunications, with extended use case strengths in contextually relevant customer experiences, personalized offers and recommendations, and unified customer journey orchestration."Being recognized in this Forrester Landscape reflects what we've been building from the start: a platform that doesn't just support marketing decisions, but makes them&nbsp; in real time, in context, at scale. The shift to agentic AI isn't coming; it's already live with our customers. This recognition signals that the market is converging on the architecture we've committed to all along." — Doruk Mutlu, CEO, EVAMThe full report is available to Forrester subscribers or for purchase at <a href="https://www.forrester.com/report/RES195991" target="_blank">Forrester</a>.

EVAM Named in Forrester's Cross-Channel Marketing Hubs Landscape, Q2 2026

June 4, 2026

EVAM is recognized in Forrester's Cross-Channel Marketing Hubs Landscape, Q2 2026 — among 28 global vendors shaping AI-driven marketing orchestration.

Evam Named Forrester Cross Channel Marketing Hubs Landscape Q2 2026

Evam Named Forrester Customer Journey Orchestration 2026

EVAM has been named in Forrester Research’s Customer Journey Orchestration Platforms Landscape, Q2 2026, an overview of 21 vendors shaping the customer journey orchestration (CJO) market globally.<a href="https://www.forrester.com/report/the-customer-journey-orchestration-platforms-landscape-q2-2026/RES194410?ref_search=4440701_1777975817341" target="_blank"><img src="https://cms.evam.com/Uploads/Content/64ad1774ed8f496da0d40763ac49f68f.webp" style="width: 100%;"></a> The report highlights a critical shift underway in the CJO market: organizations are moving from managing customer journeys to enabling AI to act on them autonomously in real time, and with measurable business impact. Forrester identifies agentic AI as the top market disruptor, compressing journeys and raising the bar for traceability, regulatory compliance, and outcome-driven decisioning.EVAM is recognized in the report for its EMEA presence and industry focus across financial services, retail, and telecommunications with extended use case strengths in AI-powered and agentic journey orchestration, customer and business value optimization, and customer-driven, AI-powered journey decisioning."We built EVAM on the belief that AI wouldn’t just assist decisions it would make them, in real time, at scale. The market is now catching up to that vision. Agentic AI is no longer a roadmap item; it’s in production with our customers today. Being recognized in this Forrester Landscape is a reflection of the architecture we’ve been committed to from day one: real-time context, autonomous decisioning, and outcomes that are measurable and accountable." — Doruk Mutlu, CEO, EVAMThe full report is available to Forrester subscribers or for purchase at <a href="https://www.forrester.com/report/the-customer-journey-orchestration-platforms-landscape-q2-2026/RES194410?ref_search=4440701_1777975817341" target="_blank">Forrester</a>

EVAM Named in Forrester’s Customer Journey Orchestration Platforms Landscape, Q2 2026

May 5, 2026

EVAM recognized in Forrester's Customer Journey Orchestration Platforms Landscape, Q2 2026. Leading agentic AI for real-time autonomous journey decisioning across financial services, retail, and telecommunications.

Hamkor Bank Officially Joins evamX Real-Time Customer Engagement Platform

We’re excited to announce a new milestone with <a href="https://hamkorbank.uz/uz/" target="_blank">Hamkor Bank</a> as they officially join the <a href="https://evam.com/evamx" target="_blank">evamX</a> platform.<img src="https://cms.evam.com/Uploads/Content/f3a9456bf5fd482c964173f1db8f6f66.webp" style="width: 100%;"> This partnership marks a strong alignment around using real-time data and AI to create more relevant, personalized customer experiences across digital touchpoints. With evamX, Hamkor Bank will be able to orchestrate customer journeys in real time, activate insights instantly, and scale personalization with AI-powered decisioning.We’re looking forward to building impactful use cases together and turning real-time engagement into measurable business outcomes.More to come soon.Pictured: Evam CEO Doruk Mutlu with Hamkor Bank CEO Jo’rayev Baxtiyorjon Tuymuratovich (Uzbekistan).

Real-Time Customer Engagement Platform,AI-Powered Journey Orchestration,Banking Marketing Automation,Digital Transformation for Banks

Hamkor Bank Officially Joins evamX Platform

February 16, 2026

Hamkor Bank partners with Evam to deliver AI-powered real-time customer engagement, personalized journeys, and smarter banking experiences.

Hamkor Bank Officially Joins evamX Platform

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