Evam is a real-time customer engagement platform. It decides what a customer should see next, in the moment, not on a schedule, and delivers it on whichever channel they are actually using.

Pricing depends on the channels, data volume, and integrations involved, so there is no single fixed number. The fastest way to get an accurate quote is a short call where the team scopes it against your actual use case.

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Q: What does Evam actually do?

Evam turns customer signals, such as a transaction, a support call, or an app visit, into a single decision delivered in milliseconds on the channel the customer is currently using. It replaces scheduled campaigns with real-time, individual decisions, run by the NBX decisioning engine and configured directly by marketing and CVM teams, without an engineering ticket for every change.

Q: Which industries does Evam serve?

Evam powers real-time engagement for banking and financial services (onboarding, cross-sell, loan activation), telecom (churn prevention, next best offer), retail and e-commerce (cart recovery, loyalty), and travel and aviation (proactive notifications, upselling).

Q: Is Evam secure and compliant with data regulations?

Evam is built for regulated industries: four-eyes approval on every change, a full audit trail, a simulator to test decision logic before it goes live, and compliance workflows aligned with regulations including KVKK and GDPR. It's why banks and telecom operators, including Turkcell, Vodafone, and tbi bank, run their decisioning through Evam.

Q: How fast can Evam be implemented?

Thanks to a modular architecture and 40+ ready-made connectors, enterprise clients launch their first real-time journeys in as little as 6 weeks.

Q: How do I get started with Evam?

Request a personalized demo. The team walks through a live demo tailored to your industry, data, and use cases.

Transform every interaction into a lasting connection with our real-time martech solutions, giving you the power to lead in customer experience.

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Your all-in-one martech ecosystem for real-time customer engagement

Unlock the power of real-time, hyper-contextual customer engagement with Evam's unified ecosystem
where all your marketing technology works seamlessly together for better results.

Innovative solutions to unleash the power of real-time engagement

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Evo AI Hub
Your real-time decision-making ally
Evo turns customer data into instant decisions and personalized actions across every channel, every moment.
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Connect. Engage. Convert.
Connect with your customers at every step of their journey, delivering the right message at the right time and boosting loyalty.
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The most powerful real-time event stream processing engine
Apply your business logic to our actor-based journey orchestration engine and trigger instant actions using large volumes of customer data to capture the right business moments.
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4.8/5.0

Trusted by the enterprises that can't afford a missed moment.

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Real-life examples of real-time marketing excellence

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Oct 21, 2026
Memorial’s move from batch messaging to real-time patient journeys
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June 10, 2026
44% engagement uplift. 2x faster campaigns. 100% automated journeys. Onic now runs its entire CLM strategy in real time with Evam.
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August 22, 2025
4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
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July 9, 2025
20% AOV growth by converting intent into action with real-time journeys.
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Apr 3, 2025
77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.
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Jan 27, 2025
+150% upsell. −50% call center traffic. Real-time engagement at scale.
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Dec 20, 2024
Kapital Bank: 96 Live Scenarios and +16% Deposit Sales
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August 29, 2024
500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing
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October 3, 2023
Home Credit Kazakhstan: From a Month to 3 Days per Campaign
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June 5, 2023
Garanti BBVA: Contextual Banking Across 13M Mobile Customers
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October 5, 2022
Turkcell: Doubling Next Best Offer Acceptance at 1.8 Billion Events a Day
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September 8, 2022
Sigortam.net: 40% Higher Earthquake Insurance Renewals
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Trusted voices, proven value

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Mete Yılmaz
Software Engineering Manager
Evam enables us to create personalized real-time and batch campaigns, as well as automate our complex processes. The platform is agile and scalable, and we can easily adapt it to our business needs. We replaced Unica with Evam because Evam offers much more flexibility and comprehensive capabilities for campaign design or creating journeys. Evam's platform capabilities allow us to create more data-driven and personalized campaigns and customer journeys.
Alperen Karakaya
E-Commerce Customer Growth Management Specialist
What I like best about Evam is how easy it is to implement and use. It integrated smoothly into our systems without putting any extra load, and we’ve been using it frequently ever since. Plus, their customer support is always responsive and helpful, which really makes a difference in our daily work. After starting to use Evam, we had the capability to trigger personalized offers based on customers’ actions. Offering relevant engagement increases our customer retention and satisfaction.
Laman Bakhishli
Leading CJE of Segment Tribe
EVAM makes it much easier to create, manage, and track real-time customer journeys without needing deep technical skills. It saves time, supports personalized communication, and helps businesses respond faster to customer behavior. It’s also flexible and easy to use once you get familiar with it. EVAM solves the challenge of delivering timely, personalized messages to customers by enabling real-time data processing and automation. This helps us engage customers more effectively, increase satisfaction, and improve operational efficiency.
Ceren Alumert
Growth, CVM & Merchant Success Director
EVAM is really easy to use and low code platform. our team started to execute more complex scenarios in less time. We also connect with our customers at the right time and for the right reasons. With EVAM's personalized engagement capabilities we can connect with our customer at the right time with using the right message.
Maryam Amir
Expert Data & Strategy
EVAM has been a fundamental pillar of our team’s promotional campaign initiatives, enabling access to multiple engagement channels including SMS, Push, WhatsApp, and META. It also provides capabilities such as cashback, offers, personalization, and dynamic campaign journeys. More recently, it has expanded to support interfaces for enterprise clients, extending its value beyond internal campaign execution. What I appreciate most about EVAM is the vast universe of possibilities within the EVAM suite, the flexibility to build interfaces on top of it, and a collaborative team that is always willing to provide extended support.
Haydar Saday
Merchant Portfolio Management Senior Specialist
Evam has a really strong integration capability, they integrated to our systems in 6 weeks and we started to use the platfrom right away, which increased our ROI in a short time. Evam’s highly adaptable and scalable infrastructure supports a vast amount of scenarios, more than 120, which enables us to focus on our customers in a more personalized way.
Kamran Ismayilov
Leading Product Owner, Bank ABB
Evam delivers results. From seamless integration to real-time customer engagement, it’s a platform built for impact. What Evam provides is much more than just a tool, it’s a partnership that drives growth. Thanks to Evam, we’re now equipped to create smarter, faster, and more meaningful customer journeys.
Erhan Hatem
Head of CRM - Garanti BBVA
Thanks to Evam, we've adopted real-time personalized campaigns alongside mass campaigns, but more importantly, Evam has been a strategic partner throughout our three-year journey. Together, we've continuously developed the tool to meet our evolving needs. Its flexibility has allowed tailored updates, and the managed services team has been incredibly responsive. Our highly customized use of Evam is a result of this dedicated partnership, which truly sets Evam apart from other tools in the industry.
Umer Faizan
Expert CVM & Contextual Marketing - Jazz
Evam's agile approach, dynamic feature set, and innovative solutions have been instrumental in our project's success. Their dedication and services exceeded our expectations, delivering exceptional results.
Igor Shumytskyy
Head of Campaign Engineering - Tbi Bank
Embedding Evam's solution in the re-engagement and retention activities, as well as in the improvement of customer experience with the mobile app and neon card was instrumental in our success. It allowed us to challenge the market with complex products while having a comprehensive view of the entire customer journey and excelling at managing our customers' experience.
Alfiya Khussainova
Director of Customer value management and cross-selling processes department - Home Credit
With Evam, we’ve accelerated our event and campaign processes while personalizing offerings by analyzing billions of customer data. It’s amazing how quickly our ideas turn into reality and reach customers at the right moment. Beyond driving sales, Evam helps banking businesses become more efficient and responsive through real-time data analysis.
Fatih Turker
Global E-Commerce Growth Unit Manager
Evam, as a flexible real-time marketing tool, greatly simplifies our work. Its integration capabilities, dedication to service, and enthusiasm allow us the freedom to do everything we can. With Evam, we have increased the efficiency of our marketing automation. Initially, we had 3 marketing automations, but now we manage 25 marketing automations and we see them working more efficiently. The increased integrations and the ability to deliver personalized messages instantly are fantastic.
Tuana Mete
E-Commerce Customer Growth Specialist
Evam allows us to detect customer activity on time and deliver relevant campaigns effortlessly. It offers ease of integration and is easy to implement — the platform was smoothly integrated into our systems and handles large amounts of data without any glitches. It’s also very easy to use, and we use it frequently across teams. Whenever we need support, their customer service is quick to respond and always helpful.
Engin Bulan
Senior Product Manager
Before Evam, we were usually a bit late when trying to respond to customer needs. Now, we can reach out right on time, which makes the experience better and helps us keep customers happier. We mainly use pop ups to notify our customers about the relevant campaigns, It leads us to show the right message at the right moment, without interrupting their experience.
Ivaylo Pavlov
Platform Owner - Customer Communication & GenAI Platforms
Evam offers a powerful real-time event processing engine that enables us to engage with customers instantly across multiple channels. Its flexibility and scalability are especially valuable for building complex customer journeys with minimal development effort. Evam helps us orchestrate different campaigns, by processing behavioral and transactional data instantly. This allows us to trigger personalized messages across channels like SMS, push, and in-app notifications, significantly improving our engagement rates and customer satisfaction.

Frequently Asked Questions (FAQ)

What is Evam?

What does Evam actually do?

Which industries does Evam serve?

How is Evam different from other next-best-action platforms?

Most "next-best-action" tools are rule-based campaign engines with a decisioning label. They evaluate against yesterday's batch file and a pre-written condition tree. Evam's NBX engine evaluates every decision against live, individual customer context in milliseconds, and suppression is cross-channel by default: a decline on one channel is honored everywhere else instantly, not in the next batch run.