Evam is a real-time customer engagement platform. It decides what a customer should see next, in the moment, not on a schedule, and delivers it on whichever channel they are actually using.

Pricing depends on the channels, data volume, and integrations involved, so there is no single fixed number. The fastest way to get an accurate quote is a short call where the team scopes it against your actual use case.

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Q: What does Evam actually do?

Evam turns customer signals, such as a transaction, a support call, or an app visit, into a single decision delivered in milliseconds on the channel the customer is currently using. It replaces scheduled campaigns with real-time, individual decisions, run by the NBX decisioning engine and configured directly by marketing and CVM teams, without an engineering ticket for every change.

Q: Which industries does Evam serve?

Evam powers real-time engagement for banking and financial services (onboarding, cross-sell, loan activation), telecom (churn prevention, next best offer), retail and e-commerce (cart recovery, loyalty), and travel and aviation (proactive notifications, upselling).

Q: Is Evam secure and compliant with data regulations?

Evam is built for regulated industries: four-eyes approval on every change, a full audit trail, a simulator to test decision logic before it goes live, and compliance workflows aligned with regulations including KVKK and GDPR. It's why banks and telecom operators, including Turkcell, Vodafone, and tbi bank, run their decisioning through Evam.

Q: How fast can Evam be implemented?

Thanks to a modular architecture and 40+ ready-made connectors, enterprise clients launch their first real-time journeys in as little as 6 weeks.

Q: How do I get started with Evam?

Request a personalized demo. The team walks through a live demo tailored to your industry, data, and use cases.

Transform every interaction into a lasting connection with our real-time martech solutions, giving you the power to lead in customer experience.

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Your all-in-one martech ecosystem for real-time customer engagement

Unlock the power of real-time, hyper-contextual customer engagement with Evam's unified ecosystem
where all your marketing technology works seamlessly together for better results.

Innovative solutions to unleash the power of real-time engagement

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Evo AI Hub
Your real-time decision-making ally
Evo turns customer data into instant decisions and personalized actions across every channel, every moment.
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Connect. Engage. Convert.
Connect with your customers at every step of their journey, delivering the right message at the right time and boosting loyalty.
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The most powerful real-time event stream processing engine
Apply your business logic to our actor-based journey orchestration engine and trigger instant actions using large volumes of customer data to capture the right business moments.
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4.8/5.0

Trusted by the enterprises that can't afford a missed moment.

View Our Achievements

When customers feel understood, it shows.

Görkem Uk

Marketing Analytics and CRM Manager, Memorial Healthcare Group

Memorial’s move from batch messaging to real-time patient journeys

Evam isn’t just a software provider; they are a key strategic ally in elevating every step of the patient journey.

Read Story

Hospitals and medical centers in the Memorial network

Patient journey scenarios prioritized at launch

Implementation stages: Aligned, Connected, Enabled

İnanç Çakıroğlu

Artificial Intelligence & Analytics Solutions Director

Turkcell: Doubling Next Best Offer Acceptance at 1.8 Billion Events a Day

Through our partnership with Evam, we accelerated our MarTech transformation, improved our real-time marketing capabilities and deepened our customer knowledge. We can now anticipate customer needs and reach them at the right time, through the right channel, across 200+ complex scenarios.

Read Story

2x Doubled

Mobile consumers next best offer acceptance rate

200 Real-Time

Marketing complex CX scenarios

1.8 B

Events processed

Erhan Hatem

Head of CRM - Garanti BBVA

Garanti BBVA: Contextual Banking Across 13M Mobile Customers

Thanks to Evam, we’ve adopted a real-time personalized campaign model alongside our mass campaign model. Evam has been our strategic partner throughout our five-year journey, and the product’s flexibility has allowed it to evolve with our changing needs through minor and major releases.

Read Story

6 Weeks

Fastest Implementation

52 Modules

Integrated

95M Events

Processed Daily

Alfiya Khussainova

Director of Customer value management and cross-selling processes department

Home Credit Kazakhstan: From a Month to 3 Days per Campaign

In today’s world, what really matters is how quickly you can turn your ideas into reality. With Evam, we’ve sped up how we build our events and campaigns and moved towards personalizing our offers. Our product ideas now reach customers exactly when they need them, powered by billions of data points.

Read Story

Closed-end loan conversion vs. outbound broadcasts

36%

Increase in activation of inactive customers

+1M

Events processed daily

Ehsan Rashid

Head of Product, Onic

44% engagement uplift. 2x faster campaigns. 100% automated journeys. Onic now runs its entire CLM strategy in real time with Evam.

Evam has played a key role in enabling Onic’s customer lifecycle strategy. The platform gave us the agility to move from manual, one-off campaigns to real-time, behavior-driven engagement at scale. It has improved how we engage and retain customers, while reducing operational overhead.

Read Story

44%

Improvement in overall engagement

Faster campaign turnaround

100%

Of active journeys automated

Fatih Türker

E-Commerce Global Growth Management Unit Manager, LC Waikiki

20% AOV growth by converting intent into action with real-time journeys.

Our collaboration with Evam enabled a significant breakthrough in real-time marketing. Personalized, timely campaigns boosted our customer conversions and satisfaction, while real-time cart and favorites recovery turned high-intent shoppers into buyers and drove a 20% increase in average order value.

Read Story

20%

increase in average order value

4,4%

Conversion of favorited products into purchase

Abandoned cart recovery rate

Igor Shumytskyi

Head of Reengagement Campaign Engineering, tbi bank

77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.

Better data management and automated communications powered by advanced event processing are just a few benefits of our partnership with Evam. This collaboration enables us to enhance operations and customer experience in an increasingly complex environment while anticipating customer needs.

Read Story

Increase in campaign conversion rates

+12%

Onboarding uplift

77%

Of communications via cost-effective channels

Umer Faizan

Expert CVM & Contextual Marketing

500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing

Evam’s agile approach, dynamic feature set, and innovative solutions have been instrumental in our project’s success. Their dedication and services exceeded our expectations, delivering exceptional results. The team’s responsiveness was remarkable, with prompt communication and quick adaptation.

Read Story

Real-time triggers developed and configured

500+

Campaigns migrated from the legacy solution

20+

Partner campaigns launched in the first phase

Moldcell JSC

Marketing Team

4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.

In today’s fast-moving telecom landscape, the ability to act on real-time data and deliver personalized engagement across all channels isn’t just a competitive advantage, it’s a necessity. Breaking down silos and enabling end-to-end automation is key to scaling meaningful interactions.

Read Story

faster launch of event-driven campaigns

+14%

Improvement Conversion Rates

100%

Real-Time Campaign Orchestration

Tarana Teymurova

Retail Products and Cross-Sales - Product Manager

Kapital Bank turned real-time data into +16% deposit growth with 96 active journeys.

Evam is a great platform for building increment by configuring real-time scenarios based on events and actions, using multiple channels and logics. Event-triggered campaigns have delivered a 16% incremental sales uplift and significantly accelerated the adoption of our digital channels.

Read Story

+16%

Incremental deposit sales versus bulk campaigns

Active customer engagement scenarios

3 months

Platform integration

Kamran Ismayilov

Leading Product Owner, Bank ABB

+150% upsell. −50% call center traffic. Real-time engagement at scale.

Evam delivers results. From seamless integration to real-time customer engagement, it’s a platform built for impact. What Evam provides is much more than a tool; it’s a partnership that drives growth. Thanks to Evam, we can now create smarter, faster, and more meaningful customer journeys.

Read Story

+30M

Communications delivered monthly

-50%

Reduction in security-related call volume

+150%

Increase in credit card limits through upsell campaigns

Bora Uludüz

CEO

Sigortam.net: 40% Higher Earthquake Insurance Renewals

With Evam, we’ve improved our ability to reach our 7 million customers with the right offer, at the right time, through the right channel, and to provide a personalized experience at every point. Running real-time and mass campaigns on a single platform also helps us avoid operational costs.

Read Story

+40%

Increase in earthquake insurance renewal rates

Customer engagement scenarios

50K

End users reached daily

Frequently Asked Questions (FAQ)

What is Evam?

What does Evam actually do?

Which industries does Evam serve?

How is Evam different from other next-best-action platforms?

Most "next-best-action" tools are rule-based campaign engines with a decisioning label. They evaluate against yesterday's batch file and a pre-written condition tree. Evam's NBX engine evaluates every decision against live, individual customer context in milliseconds, and suppression is cross-channel by default: a decline on one channel is honored everywhere else instantly, not in the next batch run.