Retail & eCommerce

Be the best shopping budy of your customer

Use the magic of real-time omnichannel marketing and make shopping feel as timely, personal and contextual as it should be

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A journey from “just looking” to “checkout”

Be there with the perfect offer just when your customers are ready to interact, through the exact channel they prefer, so that any touchpoint becomes a point of purchase

Just forget "one-size-fits-all"

Tap into each indvidual customer's real-time and historic behavior data, and take shopping as personal and contextual as it can be. Keeping customers hooked with the best unique offer will look so good on your marketing team.

Craft journeys as dynamic as your customers

Designing end-to-end customer journeys is not enough anymore to keep them coming back for more. Discover the power of automatically adapting experiences based on real-time customer actions and preferences.

Bridge the gap between clicks and bricks

Unify your digital and physical channels for a seamless shopping experience. Whether online or in-store, make every interaction count with consistent and tailored experiences that makes a lasting impact.

Hear it straight from your shoppers

Catch those real-time reactions. Send quick surveys after every key interaction and get the scoop on what your customers really think. Use these insights to keep every shopping experience fresh, fun, and exactly what they’re looking for.

Turn labyrinth of choices into a paradise of possibilities

Grow your loyalty points and business with the power of guiding your customers to what they’ll love and keep them coming back for more

Make loyalty your superpower

Customers return to brands that truly “get” them. Anticipate their needs even before they even realise it, create interactions that offer something meaningful, and strengthening loyalty one step at a time.

Unlock revenue with every click and cart

Deliver smart cross-sell and up-sell recommendations that make sense for each shopper. Use real-time insights to turn every interaction into a chance to increase relevance—and the bottom line.

Boost satisfaction and earn raving fans

Become the brand customers rave about by being there at every touchpoint. Elevate your NPS with memorable, seamless experiences that keep customers talking about you.

Streamline operations without losing the human touch

Automate the heavy lifting with real-time marketing workflows that save time and reduce costs. Let your marketing team create impactful campaigns with drag-and-drop ease, with minimum IT dependency.

Connect. Engage. Convert.
Connect with your customers at every step of their journey, delivering the right message at the right time and boost loyalty.
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The most powerful real-time event stream processing engine
Apply your business logic to our actor-based journey orchestration engine and trigger instant actions based on mass amounts of customer data to catch the right business moments.
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Self-service data monitization platform
Monetize your data responsibly and enable partners to craft personalized, contextual engagements that drive meaningful results in real-time.
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Get real business results

1.8
billion
events per day
200
running
complex real-time marketing & CX scenarios
100+
running
automated personalization strategies
2x
mobile consumers
next best offer acceptance rate
6x
increase inconversion rates
36%
increase inactivitaion of inactive customers
20
source channelsintegrated
1 Million
eventsprocessed daily
30M+
Monthly Communications
1.5M+
Unique Customers Reached
50%
Reduction in call volume
150%
Increase in Credit Card Limits