Evam Partners with Match-Maker Ventures to Bring Real-Time AI Decisioning to Telecom Operators Globally

The partnership pairs Evam’s evamX platform with MMV’s senior operator access, helping telcos act on customer events in milliseconds

London, October 2026 — Evam, the real-time AI decisioning platform for Tier 1 banks and telcos, today announced a partnership with Match-Maker Ventures (MMV), which helps proven B2B tech companies scale in telco and ICT. Through the partnership, MMV will bring Evam to telecom operators globally, helping them act on customer events within milliseconds to increase offer acceptance, conversion and retention.

Most operators still plan and execute customer engagement in batches. Offers are built for segments defined days or weeks earlier and reach the customer long after the behavior that triggered them. Acceptance rates stay low, contact frequency is wasted on the wrong customers, and churn signals are answered too late to matter.

Evam removes that delay. Its platform, evamX, processes live events from the network, billing, CRM, app and contact center, uses AI to decide the best action for each individual customer in milliseconds, and executes it across both marketing and operational channels, including messaging, provisioning, charging and fulfillment. It runs on top of the systems an operator already uses, without duplicating their data or replacing their existing stack, and can be deployed on-premise, in private or public cloud/SaaS, or hybrid.

Today Evam runs customer engagement for operators and financial institutions in 18 countries across four continents, delivering more than 200 million personalized experiences a day to over 600 million end users. At Turkcell, deciding next best offers on live customer events doubled offer acceptance. At Moldcell, running campaigns on the same real-time foundation made them four times faster to launch, so marketing teams can respond to customer behavior while it still matters.

Under the partnership, MMV will shape positioning for operator audiences, open access at senior level and drive opportunities from first conversation through to contract. Evam will lead deployment and delivery. The two teams are already in active discussions with several operators.

“Operators have more customer data than ever, but most of it is acted on too late. evamX puts AI decisioning at the exact moment the customer acts, choosing and executing the next best action in milliseconds on top of the stack operators already run. MMV combines deep telecom expertise with senior access to operators worldwide, which makes them the right partner to bring this to more operators, faster,” said Doruk Mutlu, CEO of Evam.

Dr. Nicolai Schättgen, CEO of Match-Maker Ventures, added: “Operators are under pressure to grow the top line without launching another heavy platform project. Evam works on top of the existing stack, makes the decision in the moment the customer acts, and has the KPIs to prove the impact. We believe that combination will make a measurable difference to how operators engage their customers.”

About Evam

Evam is the real-time AI decisioning layer for Tier 1 banks and telcos. Its agentic platform, evamX, senses live customer signals, decides the next best action for each customer in milliseconds and executes it across marketing and operational channels, on top of the systems enterprises already run. Operators and financial institutions in 18 countries across four continents use Evam to increase offer acceptance, reduce churn and launch campaigns faster. Evam is recognized by Forrester and Gartner and highly rated by customers on G2. Learn more at evam.com.

About Match-Maker Ventures

Match-Maker Ventures (MMV) drives tangible business impact by matching the innovation power of high-growth tech companies with the assets of large corporates. Its vetted portfolio companies have proven their value through 100+ collaborations across 50+ countries in telecom and beyond. MMV’s global network of senior industry experts identifies the best-fitting solutions for each organization’s needs, ensuring the right partners collaborate in the right way at the right time.

Media contact: Dilara Acar — Marketing Director, [email protected]