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Customer Journey Orchestration, Built for Real Time.

evamX orchestrates AI-powered, end-to-end customer journeys across channels, moments and decisions, reacting instantly to behavior, context and intent.

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  • •

    End-to-end journey orchestration

  • •Real-time event-driven execution
  • •AI-driven context based decisioning
  • •Seamless cross-channel coordination

See your use case live

Trusted By

    From journeys on paper to journeys in motion.

    Visual Journey Builder

    Visual Journey Builder

    Design journeys visually with full control over logic, timing, and outcomes no fragmented flows, no manual workarounds.

    Real-Time Event Orchestration

    Real-Time Event Orchestration

    Journeys react instantly to customer behavior and system events, not hours later.

    Cross-Channel Coordination

    Cross-Channel Coordination

    Every step is aligned across channels, teams, and systems.

    Real-time orchestration, enterprise-ready.

    Banking

    Banking

    Lifecycle Journey Orchestration

    Guide customers from onboarding to activation to cross-sell with coordinated journeys.

    Telecom

    Telecom

    Event-Driven Engagement Journeys

    React instantly to usage, QoE, and churn signals.

    Retail & E-Commerce

    Retail & E-Commerce

    Conversion & Loyalty Journeys

    Keep customers moving from browse to purchase to loyalty.

    Aviation

    Aviation

    Service & Disruption Journeys

    Orchestrate calm, consistent journeys during high-pressure moments.

    Everything you need to run journeys in real time.

    Build with confidence, govern at scale and optimize continuously with visibility across every step.

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    Event-Driven Journey Engine

    evamX triggers journeys from live behavioral, transactional and system events, allowing journeys to branch, pause, accelerate or interrupt in real time based on customer behavior and context.

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    Decisioning & Governance

    Journey execution is governed by eligibility, suppression, and priority rules, with built-in frequency capping to ensure compliant, controlled, and customer-friendly orchestration at scale.

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    Monitoring & Optimization

    Coordinate journeys across push, SMS, email, in-app, web, call center and inbound touchpoints, ensuring consistent and optimized execution.

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    Monitoring & Optimization

    Journey-level analytics provide visibility into performance and step-by-step drop-offs, enabling teams to test, simulate and continuously improve outcomes.

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    AI-Assisted Journey Optimization

    Evo supports marketers throughout orchestration, helping them build faster, understand journeys better and make optimized decisions.

    Real-life examples of real-time marketing excellence

    • 4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam./resources/success-story/how-moldcell-runs-real-time-marketing-with-evam
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      August 22, 2025
      4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
      READ MORE
    • LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns./resources/success-story/how-lcw-is-boosting-conversions-with-evams-real-time-engagement
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      July 9, 2025
      LC Waikiki boosted conversions using Evam’s real-time engagement platform achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      READ MORE
    • tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount./resources/success-story/how-tbi-bank-doubled-conversions-with-real-time-engagement
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
      Apr 3, 2025
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement scaling from 200K to 5M+ messages monthly without adding headcount.
      READ MORE
    • ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story./resources/success-story/evam-x-bank-abb-upsell-growth-success-story
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      Jan 27, 2025
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      READ MORE
    • Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success./resources/success-story/kapital-bank-turned-data-into-growth
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      Dec 20, 2024
      Kapital Bank unlocked the potential of real-time data with Evam launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      READ MORE
    • Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation./resources/success-story/jazz
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      August 29, 2024
      Jazz harnessed the power of its telecom data with PartnerUp launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      READ MORE
    • By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam. /resources/success-story/tbi-bank
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      August 26, 2024
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      READ MORE
    • Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results./resources/success-story/home-credit-bank-kazakhstan
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      October 3, 2023
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      READ MORE
    • By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam./resources/success-story/garanti-bbva
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      June 5, 2023
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      READ MORE
    • By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions./resources/success-story/turkcell
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      October 5, 2022
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      READ MORE
    • Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results./resources/success-story/sigortamnet
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      September 8, 2022
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      READ MORE

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