Customer Journey Orchestration, Built for Real Time

evamX orchestrates AI-powered, end-to-end customer journeys across channels, moments and decisions, reacting instantly to behavior, context and intent.

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End-to-end journey orchestration
•Real-time event-driven execution
•AI-driven context based decisioning
•Seamless cross-channel coordination

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From journeys on paper to journeys in motion.

Visual Journey Builder

Design journeys visually with full control over logic, timing, and outcomes no fragmented flows, no manual workarounds.

Real-Time Event Orchestration

Journeys react instantly to customer behavior and system events, not hours later.

Cross-Channel Coordination

Every step is aligned across channels, teams, and systems.

Real-time orchestration, enterprise-ready.

Banking

Lifecycle Journey Orchestration

Guide customers from onboarding to activation to cross-sell with coordinated journeys.

Telecom

Event-Driven Engagement Journeys

React instantly to usage, QoE, and churn signals.

Retail & E-Commerce

Conversion & Loyalty Journeys

Keep customers moving from browse to purchase to loyalty.

Aviation

Service & Disruption Journeys

Orchestrate calm, consistent journeys during high-pressure moments.

Everything you need to run journeys in real time.

Build with confidence, govern at scale and optimize continuously with visibility across every step.

Event-Driven Journey Engine

evamX triggers journeys from live behavioral, transactional and system events, allowing journeys to branch, pause, accelerate or interrupt in real time based on customer behavior and context.

Decisioning & Governance

Journey execution is governed by eligibility, suppression, and priority rules, with built-in frequency capping to ensure compliant, controlled, and customer-friendly orchestration at scale.

Omnichannel Execution

Coordinate journeys across push, SMS, email, in-app, web, call center and inbound touchpoints, ensuring consistent and optimized execution.

Monitoring & Optimization

Journey-level analytics provide visibility into performance and step-by-step drop-offs, enabling teams to test, simulate and continuously improve outcomes.

AI-Assisted Journey Optimization

Evo supports marketers throughout orchestration, helping them build faster, understand journeys better and make optimized decisions.

Real-life examples of real-time marketing excellence

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June 10, 2026
44% engagement uplift. 2x faster campaigns. 100% automated journeys. Onic now runs its entire CLM strategy in real time with Evam.
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August 22, 2025
4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
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July 9, 2025
20% AOV growth by converting intent into action with real-time journeys.
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Apr 3, 2025
77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.
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Jan 27, 2025
+150% upsell. −50% call center traffic. Real-time engagement at scale.
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Dec 20, 2024
Kapital Bank turned real-time data into +16% deposit growth with 96 active journeys.
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August 29, 2024
500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing
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October 3, 2023
6x higher conversion rates with real-time, event-driven customer journeys
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June 5, 2023
Delivering real-time, hyper-personalized journeys in just 6 weeks
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October 5, 2022
Doubling offer acceptance with real-time, personalized journeys across 200+ scenarios.
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September 8, 2022
40% higher renewal rates with real-time, personalized customer journeys
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