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AI-Powered Optimization for Every Customer Moment

evamX turns every customer interaction into intelligence. With AI-powered optimization from Evo, Evam learns from every engagement, making each message, offer, and experience sharper over time.

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Real-time decisioning
• AI-powered optimization
•Unified intelligence
• Continuous learning

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Real-Time Decisioning Meets Adaptive Intelligence

Predictive Modeling

Anticipates customer actions and identifies the next best offer or churn risk.

Dynamic Optimization

Adjusts channel, timing, and content automatically for each interaction.

Closed-Loop Learning

Learns from every response to continuously improve outcomes.

High‑Impact Use Cases

Banking

Smart Card Recovery

evamX detects card declines in real time while Evo predicts the best next step, retry, reassurance, or alternate payment.

Telecom

Predictive Churn Control

evamX tracks live usage and QoE signals; Evo forecasts churn risk and triggers proactive retention actions.

Retail & E-Commerce

AI Offer Ranking

evamX orchestrates promotions as Evo ranks products by predicted conversion potential.

Aviation

Real-Time Disruption Care

evamX detects flight changes instantly while Evo identifies the best care response per traveler.

Core Capabilities

The Intelligence Behind Optimization

Predictive Intelligence

Anticipate what customers need next with AI models that detect behavioral shifts and forecast intent enabling smarter, faster engagement decisions.

Adaptive Optimization

Evo continuously refines journey performance by analyzing live outcomes and adjusting decisions automatically, ensuring your campaigns evolve with every interaction.

Context-Aware Decisioning

AI-enhanced decision logic ensures every message is relevant to the moment it’s delivered, combining data and context to create precision at scale.

Unified Intelligence Layer, Evo

Evo is the AI framework embedded in evamX, the real-time brain behind the platform. It transforms operations into a self-learning, adaptive ecosystem across three pillars.

Real-life examples of real-time marketing excellence

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Oct 21, 2026
Memorial’s move from batch messaging to real-time patient journeys
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June 10, 2026
44% engagement uplift. 2x faster campaigns. 100% automated journeys. Onic now runs its entire CLM strategy in real time with Evam.
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August 22, 2025
4× faster. 10× smarter. 100% real-time Moldcell now turns every customer signal into the right action with Evam.
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July 9, 2025
20% AOV growth by converting intent into action with real-time journeys.
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Apr 3, 2025
77% cost reduction and 2x conversion rates by shifting from manual campaigns to real-time, automated journeys.
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Jan 27, 2025
+150% upsell. −50% call center traffic. Real-time engagement at scale.
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Dec 20, 2024
Kapital Bank: 96 Live Scenarios and +16% Deposit Sales
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August 29, 2024
500+ real-time triggers and 20+ partner campaigns turning telecom data into scalable, revenue-generating marketing
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October 3, 2023
Home Credit Kazakhstan: From a Month to 3 Days per Campaign
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June 5, 2023
Garanti BBVA: Contextual Banking Across 13M Mobile Customers
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October 5, 2022
Turkcell: Doubling Next Best Offer Acceptance at 1.8 Billion Events a Day
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September 8, 2022
Sigortam.net: 40% Higher Earthquake Insurance Renewals
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