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AI-Powered Optimization for Every Customer Moment

evamX turns every customer interaction into intelligence. With AI-powered optimization from Evo, Evam learns from every engagement, making each message, offer, and experience sharper over time.

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  • •

    Real-time decisioning

  • • AI-powered optimization
  • •Unified intelligence
  • • Continuous learning

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Trusted By

    Real-Time Decisioning Meets Adaptive Intelligence

    Predictive Modeling

    Predictive Modeling

    Anticipates customer actions and identifies the next best offer or churn risk.

    Dynamic Optimization

    Dynamic Optimization

    Adjusts channel, timing, and content automatically for each interaction.

    Closed-Loop Learning

    Closed-Loop Learning

    Learns from every response to continuously improve outcomes.

    High‑Impact Use Cases

    Banking

    Banking

    Smart Card Recovery

    evamX detects card declines in real time while Evo predicts the best next step, retry, reassurance, or alternate payment.

    • Real-time decline detection
    • AI-driven recovery prediction
    • Instant push or SMS response

    Telecom

    Telecom

    Predictive Churn Control

    evamX tracks live usage and QoE signals; Evo forecasts churn risk and triggers proactive retention actions.

    • Live behavior and network monitoring
    • Real-time churn probability scoring
    • Automated care or retention flow

    Retail & E-Commerce

    Retail & E-Commerce

    AI Offer Ranking

    evamX orchestrates promotions as Evo ranks products by predicted conversion potential.

    • Real-time product and user insights
    • AI-based offer prioritization
    • Personalized dynamic content updates

    Aviation

    Aviation

    Real-Time Disruption Care

    evamX detects flight changes instantly while Evo identifies the best care response per traveler.

    • Real-time disruption detection
    • AI-based passenger priority scoring
    • Contextual updates via preferred channel

    Core Capabilities

    The Intelligence Behind Optimization

    about-us

    Predictive Intelligence

    Anticipate what customers need next with AI models that detect behavioral shifts and forecast intent  enabling smarter, faster engagement decisions.

    about-us

    Adaptive Optimization

    Evo continuously refines journey performance by analyzing live outcomes and adjusting decisions automatically, ensuring your campaigns evolve with every interaction.

    about-us

    Context-Aware Decisioning

    AI-enhanced decision logic ensures every message is relevant to the moment it’s delivered, combining data and context to create precision at scale.

    about-us

    Unified Intelligence Layer, Evo

    Evo is the AI framework embedded in evamX, the real-time brain behind the platform. It transforms operations into a self-learning, adaptive ecosystem across three pillars.

    Real-life examples of real-time marketing excellence

    • 4× faster. 10× smarter. 100% real-time—Moldcell now turns every customer signal into the right action with Evam./resources/success-story/how-moldcell-runs-real-time-marketing-with-evam
      4× faster. 10× smarter. 100% real-time—Moldcell now turns every customer signal into the right action with Evam.
      August 22, 2025
      4× faster. 10× smarter. 100% real-time—Moldcell now turns every customer signal into the right action with Evam.
      READ MORE
    • LC Waikiki boosted conversions using Evam’s real-time engagement platform—achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns./resources/success-story/how-lcw-is-boosting-conversions-with-evams-real-time-engagement
      LC Waikiki boosted conversions using Evam’s real-time engagement platform—achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      July 9, 2025
      LC Waikiki boosted conversions using Evam’s real-time engagement platform—achieving a 20% lift in average order value by turning abandoned carts and favorited items into purchases through personalized, behavior-based campaigns.
      READ MORE
    • tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement—scaling from 200K to 5M+ messages monthly without adding headcount./resources/success-story/how-tbi-bank-doubled-conversions-with-real-time-engagement
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement—scaling from 200K to 5M+ messages monthly without adding headcount.
      Apr 3, 2025
      tbi bank boosted onboarding, doubled conversions, and cut costs using Evam’s real-time engagement—scaling from 200K to 5M+ messages monthly without adding headcount.
      READ MORE
    • ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story./resources/success-story/evam-x-bank-abb-upsell-growth-success-story
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      Jan 27, 2025
      ABB Bank revolutionized customer engagement with 40+ active scenarios, 1.5M customers reached monthly, and 25M AZN in cash loan sales in just 3 months. Discover their real-time success story.
      READ MORE
    • Kapital Bank unlocked the potential of real-time data with Evam—launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success./resources/success-story/kapital-bank-turned-data-into-growth
      Kapital Bank unlocked the potential of real-time data with Evam—launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      Dec 20, 2024
      Kapital Bank unlocked the potential of real-time data with Evam—launching 96 active scenarios, achieving +16% incremental deposit sales, and driving customer engagement across channels. Discover how Azerbaijan’s largest bank transformed its customer journeys and achieved measurable success.
      READ MORE
    • Jazz harnessed the power of its telecom data with PartnerUp—launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation./resources/success-story/jazz
      Jazz harnessed the power of its telecom data with PartnerUp—launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      August 29, 2024
      Jazz harnessed the power of its telecom data with PartnerUp—launching 20+ real-time campaigns, empowering SMEs, and building an empowering partner ecosystem. See how Jazz transformed from a Telco into a ServCo and drove innovation.
      READ MORE
    • By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam. /resources/success-story/tbi-bank
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      August 26, 2024
      By integrating real-time event processing and campaign tools, tbi bank delivered hyper-personalized experiences, boosted customer retention, and brought its new card product 'neon' to life. Learn how tbi bank redefined customer re-engagement with Evam.
      READ MORE
    • Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results./resources/success-story/home-credit-bank-kazakhstan
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      October 3, 2023
      Home Credit Bank Kazakhstan transformed customer engagement with Evam’s event-based marketing solution. With hyper-targeted campaigns and real-time actions, they achieved a 6x higher conversion rate and reactivated dormant customers. Discover their journey to smarter, faster results.
      READ MORE
    • By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys—all in just six weeks. Discover the full story and the impressive results achieved with Evam./resources/success-story/garanti-bbva
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys—all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      June 5, 2023
      By leveraging Evam, Garanti BBVA harnessed real-time data and decision-making to simplify their marketing stack, accelerate time-to-market, and create hyper-personalized journeys—all in just six weeks. Discover the full story and the impressive results achieved with Evam.
      READ MORE
    • BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM./resources/success-story/belbim
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
      December 19, 2022
      BELBIM has achieved to digitalize the payment systems in Istanbul and reached its goal of transforming Istanbul into a smart city through the power of technology with EVAM.
      READ MORE
    • By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions./resources/success-story/turkcell
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      October 5, 2022
      By processing 1.8 billion events daily and creating 200+ real-time scenarios, Turkcell delivered hyper-personalized offers at scale. Discover how Evam helped Turkcell enhance engagement, boost retention, and drive growth with cutting-edge marketing solutions.
      READ MORE
    • Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results./resources/success-story/sigortamnet
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      September 8, 2022
      Turkey's leading digital insurance platform boosted renewal rates and redefined customer engagement with real-time, personalized campaigns. Read the full story to see the results.
      READ MORE

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