EVAM and InoGates Announce Middle East and Africa Partnership

Companies will Focus on Developing evamX Platform in the Region

Dubai, UAE – 10 April 2025 – EVAM, a global leader in real-time customer engagement solutions, has announced its expansion into the Middle East and Africa (MEA) through a strategic partnership with InoGates. This collaboration will focus on extending the capabilities of the evamX platform to banking, financial services, and insurance, telecommunications and airline industries in the region.

“Our initial engagements in the MEA region, particularly within the GCC, have demonstrated strong interest in our technology and our approach to empowering marketing professionals with cutting-edge MarTech automation solutions,” said Doruk Mutlu, CEO of EVAM. “Through our partnership with InoGates, we are excited to connect with thought leaders and industry shapers sharing the capabilities of EVAM’s innovative platform for organizations looking to elevate their customer engagement strategies.”

EVAM’s agile technology is already revolutionizing customer engagement across key brands region wide. With a scalable, multi-channel enterprise-grade infrastructure, evamX enables organizations to analyze vast amounts of real-time data from multiple sources going beyond typical scope of digital channel-only, allowing for immediate, data-driven decision-making that aligns with marketing strategies. 

As part of this partnership, InoGates will act as EVAM’s regional representative, promoting the evamX platform and supporting its adoption among enterprises seeking to enhance their customer engagement and marketing performance.

Following four years of successful growth in cybersecurity consulting, InoGates has recently expanded its expertise into data analytics and artificial intelligence. Leading this initiative is Ramy Lahoud, Associate Partner at InoGates, who will spearhead the development of these new capabilities.

“We are thrilled to partner with EVAM in the MEA region,” said Lahoud. “Every company in the Middle East aims to deliver exceptional customer experiences across multiple channels while ensuring data privacy and security. EVAM’s groundbreaking platform makes this possible, and our channel partners and clients will greatly benefit from its unique value proposition—whether in customer acquisition or retention.”

About EVAM: EVAM is a global technology company specializing in real-time event processing and customer engagement solutions. With a presence in multiple markets, EVAM empowers organizations to harness the power of data-driven decision-making, enhancing customer experiences and operational efficiencies.

About InoGates: InoGates is a UAE-based consulting company specializing in cybersecurity, data analytics, and AI. The company accelerates the expansion of scale-ups into the EMEA region by leveraging its extensive network of partners and clients.