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EVAM for
Transportation & Travel Industry

Today, transportation & travel companies are trying to create a customer-centric experience to create value for the business as well as the customer.

  • Increase customer satisfaction
  • Personalized notifications, happy passengers
  • Decrease operational costs
  • Increase revenue

Every passenger wants an excellent travel experience.
Are you ready to make it real?

EVAM provides transportation & travel companies a platform to maximize passenger experience from planning their travel to returning home.

According to industry analysts such as Gartner and Forrester, a key element in creating a customer-centric experience is having an event-driven architecture. Such a system listens to what is happening in the airline and enables business users to take actions triggering endpoints to offer the right products, issue reminders/warnings on time, and make sure all components from aircraft to check-in kiosks are in top shape to deliver a superior experience.

What our customers are saying

We are providing more comfortable journeys for our guests with real-time notifications with Evam Actions. Thanks to Evam, we were awarded the title of 'Digital Trailblazer' in IDC's Digital Transformation Awards, and scored high in the International Business Excellence Awards in the 'Customer Experience' category in 2019.
PEGASUS AIRLINES
Our ambition is to become a next-gen enterprise, by leveraging best-in-class technologies in this ever-changing digital landscape, to provide our customers with a unique experience. This is the driving force for our partnership with EVAM.
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Jazz
Kazim Mujtaba
Chief Data & Strategy Officer
Thanks to real-time data processing technologies with Evam, we also have the advantage of avoiding operational costs by getting the service over a single platform instead of working with multiple companies . We carry out real-time campaigns and can continue mass communication campaigns through Evam products.
Sigortam.net
Bora Uludüz, CEO
Evam’s omni-channel, real-time strategy management products increased our average outbound marketing success rate from 2% to 5.4%.
TURKCELL
Can we realise every idea we want with Evam? Yes, we can. The interface is very flexible, so we can embed everything we want. We can operate quickly for a better time-to-market, which helps us monitor data flow and the results of our ideas in real-time dashboards.
MTS
We are very glad to work with EVAM. It is amazing how easily EVAM allows us to create a full customer journey in the scenarios we build in the direction of 'Customer Satisfaction', 'Activation', 'Sales', 'Usage', 'Loyalty', 'Service' and helps us improve and strengthen our CRM. Most importantly, being able to take real-time action prevented potential customer dissatisfaction and increased our hit rate 3-4 times by sending messages at the right time.
KAPITAL BANK
Evam's solution has enabled us to set the digital trends by shortening the time from idea to production to a matter of days.
GARANTİ BBVA
Every day with our 8M customers, we process 15M data, including real-time location, from 40 different sources. With Evam, we have increased our campaign success rates from 3% to 18%.
HOPİ
Murat Taşbaş
HOPI - IT Director
Evam brings us to the next level in customer journey orchestration and gives us 4Rights: right customer, right channel, right moment & right offer.
ZUBİZU
Selin Ertuğrul
ZUBİZU - Campaign & Communication Channel Manager