Evam provides transportation & travel companies a platform to maximize passenger experience from the moment planning their travel to the way they are back home.
Today, transportation & travel companies are trying to create a customer-centric experience to create value for the business as well as the customer.
According to industry analysts such as Gartner and Forrester, a key enabler in creating a customer-centric experience is having an event-driven architecture that listens what is happening in the airline and enabling business users to take actions triggering endpoints to offer the right products, issue reminders/warnings on time and make sure all components from aircraft to check-in kiosks are in top shape to deliver a superior experience.
What our customers are saying.
“Evam’s omni-channel real-time strategy management products allow us to increase average outbound marketing success rate from 2% to 5.4%.”
“Evam bring us to the next level in customer journey orchestration and gives us 4Rights: right customer, right channel, right moment & right offer.”
Selin Ertuğrul Campaign & Communication Channel Manager, Zubizu
"Evam's solution has enabled us to shorten the time from idea to production in a matter of days and set the digital trends."
"Every day with our 8M customers, we process 15M data including the real-time location from 40 different sources with Evam and by doing so, we have increased our campaign success rates from 3% to 18%."
Murat Taşbaş IT Director, Hopi
"We are providing more comfortable journeys for our guests with real-time notifications with Evam Actions. Hereby we were awarded in the Digital Transformation Awards organized by IDC in the "Digital Trailblazer" category and International Business Excellence Awards in the "Customer Experience” category in 2019."
Can we realise every idea we want with EVAM ? Yes, we can. The interface is very flexible, so we can embed everything we want. Also this interface allows you to do it quickly enough for a better time-to-market, moreover it helps us to monitor the flows of data and results of our ideas in real time dashboards.