Press Release / 28.12.2021
Demet Sönmez and Ali Sarı joined EVAM
EVAM, a global technology company that empowers banks, telecommunication companies and others to process billions of interactions and ensure the right action to be taken in real-time to derive maximum business value has strengthened its management team with two new names. Demet Sönmez who has 25 years of experience in the field of information technologies and Ali Sarı, who previously managed the local and global B2B marketing activities of international companies, joined EVAM as the Customer Success VP and Marketing Manager respectively. EVAM, a leading provider of next-generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them, continues to grow its core management team to accelerate growth while increasing its global footprint in the European, American and Russian markets.
Demet Sönmez – EVAM Customer Success VP
Demet Sönmez, who studied Computer Engineering at Ege University between 1993-1997, started her career in information technologies at Raksnet in 1996. Throughout her 25-year career; she worked in sales, business development, customer relationship management, business partnership, channel management and professional services and led local and regional projects. Demet Sönmez, who worked as Dell’s Global Customers and Channel Development Manager in Emerging European Markets consisting of 32 countries between 2007-2014, served the banking, insurance and financial services sectors at Gartner Turkey between 2014-2017. She has been working as the Global Product and Channel Management Director for the last two years at ICRON Technologies, where she has held various roles since 2018. Demet Sönmez will serve as the Customer Success VP at EVAM where she will be responsible for all the regions that EVAM provide services especially in Southeast and Middle East Asia (SEMEA), Europe, Russia and CIS markets.
Ali Sarı – EVAM Marketing Manager
Ali Sarı, who graduated from Boğaziçi University Industrial Engineering Department, started his career at Accenture Turkey Marketing and Communications team. He continued his career by taking local and global responsibilities in the fields of B2B marketing and corporate communications in the consultancy, software and technology sectors. As EVAM Marketing Manager, Ali Sarı will lead the marketing team in all regions where the company operates, particularly in the Southeast and Middle East Asia (SEMEA), Europe, Russia and CIS markets.
Evam is a leading provider of next-generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them through sustainable, mutually rewarding journeys that treat each customer as a unique individual. Evam empowers banks, telecommunication companies and others to process billions of interactions and ensure the right action to be taken in real-time to derive maximum business value. Evam’s unique solutions help enterprises to explore the power of big data and benefit from continuous and high-frequency insights.
Evam gives the ability to take the right actions from the right channel in real-time and helps answer business challenges. Evam is used to increase revenue, retain customers, improve customer experience, reduce operational costs, detect fraud and acquire more customers. With Evam, a telco or bank can prevent losing a customer by making a personalized offer at the right time, an airline or retail company can engage each customer based on their context to improve satisfaction.
Evam’s platform offers an out-of-the-box solution for enterprises to engage with their customers. Enterprises have the shortest time-to-market with Evam’s visual drag and drop interface which enables business strategies to turn into live running journeys and scenarios to generate immediate results. Evam is recognized by global analysts and is listed as a leader in real-time customer engagement and event stream processing. Evam is currently being used by many leading companies around the world to interact with over 600 million end-users in more than 35 countries every day.
Ali Sarı – Marketing Manager