Having recently received an investment from CEECAT Capital, a Luxembourg-based private equity investor who is one of the leading investors in its region, EVAM continues to expand globally in the European, US, and Russian markets whilst strengthening its core management team. EVAM, a leading tech company who specializes in empowering companies to manage their customer relations through real-time data processing and a next-gen digital approach, welcomed Melis Cömert Okçu, who has 15 years of experience in finance, as its CFO, and Tuğba Dandin Sümer, who has 22 years of experience in human resources, as its People and Culture Director.
Holding a BA in Economics from Koç University, Melis Cömert Okçu started her career in external auditing in PwC in 2006. After working as a Finance Business Partner in Experian between the years 2011-2018, Okçu served as the Finance Manager in Sonae Sierra Real Estate Services between 2018-2019. Having been on the management teams of global companies throughout her 15-year long career, Okçu had been working as the Finance Director of the MENAT region at Iron Mountain: Data & Records Management since June, 2019.
After receiving her BA in English Literature from Ankara University, Tuğba Dandir Sümer completed a Human Resources Program at Boğaziçi University in 2007 and earned her Executive MBA degree from Koç University in 2009. Having started her professional career in 2000 as the Customer Relations Manager at Porter Novelli, Sümer went on to work at Gantek Technology as the Marketing Manager in 2004, and from 2007 onwards, worked as the Human Resources and Corporate Communications Director where she was responsible for Turkey and the CIS region. Following this, she worked as the Human Resources Director at Kron. Between 2013-2014, Sümer received “The Art and Science of Coaching” certificate from Erickson Coaching International, and during the same years, successfully served as the Human Resources Director at Partnera, a partner of Oracle EBS. In 2015, as the Head of HR at the SAS Institute, she led the company’s strategic HR projects in Turkey and in the MENA region. Most recently, she was working as the Human Resources Director at Fujitsu.
EVAM is a leading tech company specializing in customer journey orchestration through Continuous Intelligence capabilities. It empowers big companies in various sectors, especially banking and telecommunications, to process billions of touchpoints, and provides end-to-end solutions to derive sustainable value.
EVAM gives enterprises the ability to take the right action for the right customer from the right channel at the right time based on streaming data, and successfully answer business challenges such as customer acquisition, satisfaction, experience quality, as well as increasing revenue whilst reducing operational costs. EVAM’s unique solutions help enterprises use the power of big data in a way benefiting both companies and customers the most at the same time.
EVAM is currently being used by many leading telecommunications, banking, airline, retail, and industrial companies around the world to interact with over 600 million end-users in more than 35 countries every day. Recognized by global analysts as a leader in real-time customer engagement and event stream processing, EVAM received an investment from CEECAT Capital, a Luxembourg-based private equity investor which focuses on Europe’s fast-growing companies, in late 2021 after its remarkable success in the European, US, and Asian markets.