Regardless of the industry, companies are looking for new ways to lower their operational costs. The answer lies in automated processes.
Evam automates your business processes with scenarios. For customer service or your internal processes, Evam is here to take action with predefined scenarios before something happens by analyzing real-time data.
Your customer is having a call drop problem, why don't you send an SMS before he calls the call center?
Why do you wait to intervene when a faulty machine stopped working hours ago? If your network is having an access problem, do you get instant alerts about the issue? Being proactive and taking precautions accordingly with Evam can help you to lower your operational costs while increasing customer satisfaction and operational efficiency.