Project Manager

Location: Istanbul / Turkey

Department: Professional Services

What we do:

Evam is a technology company that is reshaping enterprise customer engagement. We help Telco’s and banks engage with their customers in moments that matter. Every month we help enterprises across the world engage with more than 500 million of their customers.

Evam’s technology is built from the ground up to transform complex large organizations into the post-digital age and answer the omnichannel – real-time – contextual marketing needs using our state-of-the-art event processing engine and real-time machine learning capabilities.

We are looking for a “Project Manager” to be responsible for our local & global projects.

What we are looking for:

• Bachelor’s degree in business/computer sciences or equivalent degree
• A minimum of 5 years of experience in IT/Telco/Banking
• Full project life cycle ownership: develop and manage all aspects of the project from planning, external vendor relationships, communications, resources, budget, change, risks and issues;
• Capable of facilitating multiple projects/people across multiple locations
• Excellent communication skills, verbal and written, across all levels of the organization
• Experience working with internal/external stakeholders in multiple geographic regions
• Fluency in English

What You Will Do:

• Day-to-dayay project management and delivery of onboarding & consulting services for Evam Customers throughout the engagement lifecycle, ensuring delivery meets customer requirements on time and within budget
• Partner with project team resources to ensure successful project outcomes
• Report weekly status updates and raise project risks to clients and the account team
• Assist in Document client business rules, requirements, and customizations and ensure accurate configuration of the product
• Partner with the full account team on engagements including representatives from sales, success and support organizations to ensure client satisfaction
• Proactively identify and contribute to process improvements including automation opportunities and execution playbooks
• Deliver meaningful product feedback to leadership and the product management team
• Chart a customer product plan post onboarding, identify potential opportunities for expansion