What we do:

Evam is a technology company that is reshaping enterprise customer engagement. With our headquarter in London and offices in Amsterdam, Istanbul, Moscow, and Miami, we help Telco and banks engage with their customers in the moments that matter. Every month we enable enterprises across the world to engage with more than 500 million of their customers.

Evam’s technology is built from the ground up to transform complex large organizations into the post-digital age and answer the omnichannel – real-time – contextual marketing needs using our state-of-the-art event processing engine and real-time machine learning capabilities.

We are looking for a talented Business Analyst to join our fast-growing team!

What you’ll do at Evam:

  • Work on design and execution of EVAM solutions
  • Responsible for the business and technical analysis of the processes for end-to-end integration of EVAM,
  • Translating business requirement documents into functional specifications and collecting detailed customer requirements,
  • Analysis of workflow and its interaction with other systems,
  • Providing high-quality, actionable, and understandable analysis documentation, creating test scenarios, and running the tests with the customer,
  • Being in close contact with the related Engagement Manager and other parties during the analysis process,
  • Analyzing integration-related technical problems of customers and providing coordination between customer and technical teams for fast and permanent solutions.
  • Informing customers after the integration process and preparing documents and sharing the technical model of implementation.

What we are looking for:

  • A Bachelor’s or Master’s Degree from a reputable university preferably in Engineering, Management, Economics, and other related departments
  • Fluent in English
  • At least 2 years of experience in business analysis
  • Basic knowledge about programming languages and relational databases
  • Being customer-oriented, solution-oriented an analytic thinker, a fast learner, and proactive
  • Good at following up with tasks, detail-oriented
  • Excellent written (email, reporting, presentation) and verbal (informal, presentation) communication skills
  • Ability to manage effective relationships and handle pressure
  • Ability to work effectively under tight deadlines
  • Digital marketing, Personalization knowledge will be a plus
  • Experience with campaign management tools is a plus

Other Positions

Java Developer

İstanbul, Turkey

We are looking for talented Java Developers to join our team!
Date: June 30, 2022

DevOps Engineer

İstanbul, Turkey

We are looking for a talented DevOps Engineer to join our team!
Date: June 30, 2022

Senior Java Developer (Cloud)

Remote, Turkey

We are looking for a talented Senior Java Developer to join our team!
Date: June 30, 2022

CEE Sales Manager

Bucharest, Romania

Be the next Sales Manager in EVAM, recognized by Gartner as the "leading vendor in real-time customer engagement and s...
Date: September 2, 2022

Sales Manager TR

İstanbul, Turkey

Be the next Sales Manager in EVAM, recognized by Gartner as the "leading vendor in real-time customer engagement and s...
Date: September 2, 2022

Business Analyst

İstanbul, Turkey

We are looking for a talented Business Analyst to join our fast-growing team!
Date: September 2, 2022

Product Owner

Remote, Turkey

We are looking for a Product Owner to join our fast-growing team!
Date: September 2, 2022

Lead Product Manager

Remote, Turkey

We are looking for a Lead Product Manager to join our fast-growing team!
Date: September 2, 2022