Being aware of serious events in real-time and taking actions accordingly can save financial services companies from diving into a big crisis.
The financial services industry is going through a digital transformation as well as other verticals.
Even customers' state and mind-set are constantly changing and competition is higher than ever. EVAM empowers financial services companies to process millions of customer interactions, business events, and data points per second and perform the right action in real-time.
Manual processes require too much time, and legacy systems that have been used for years are now insufficient to meet the requirements of the financial services industry and customers' needs and expectations. Therefore, the diversity of digital services is increasing and being modified for better management and customer service.