The financial services industry is going through a digital transformation as well as other verticals.
Reduce operational costs
Increase cross-sell and upsell
Increase customer satisfaction & loyalty
Detect fraudulent actions and reduce risks
Risks are bigger. Are you ready to keep up?
Even customers' state and mind-set are constantly changing and competition is higher than ever. EVAM empowers financial services companies to process millions of customer interactions, business events, and data points per second and perform the right action in real-time.
Manual processes require too much time, and legacy systems that have been used for years are now insufficient to meet the requirements of the financial services industry and customers' needs and expectations. Therefore, the diversity of digital services is increasing and being modified for better management and customer service.
What our customers are saying
As BELBIM, we’re digitalizing our payment systems in Istanbul and pursuing our goal of transforming Istanbul into a smart city through the
power of technology. Through our collaboration with EVAM, we were able to present our users with valuable campaigns via our Istanbulkart services. Read More
BELBIM
Ceyda Ünal
Chief Marketing Officer
We appreciate EVAM for their collaboration and endless support in turning our marketing automation story into a success. In this day and age when communication and digitalization are becoming more important than ever, we’re able to continue providing full service to our customers thanks to our strategic areas of focus. Read More
TURKCELL
İnanç Çakıroğlu
Artificial Intelligence & Analytics Solutions Director
We are very glad to work with EVAM. It is amazing how easily EVAM allows us to create a full customer journey in the scenarios we build in the direction of 'Customer Satisfaction', 'Activation', 'Sales', 'Usage', 'Loyalty', 'Service' and helps us improve and strengthen our CRM. Most importantly, being able to take real-time action prevented potential customer dissatisfaction and increased our hit rate 3-4 times by sending messages at the right time.
KAPITAL BANK
Evam's solution has enabled us to set the digital trends by shortening the time from idea to production to a matter of days.
GARANTİ BBVA
Our ambition is to become a next-gen enterprise, by leveraging best-in-class technologies in this ever-changing digital landscape, to provide our customers with a unique experience. This is the driving force for our partnership with EVAM. Read More
Jazz
Kazim Mujtaba
Chief Data & Strategy Officer
Thanks to real-time data processing technologies with Evam, we also have the advantage of avoiding operational costs by getting the service over a single platform instead of working with multiple companies . We carry out real-time campaigns and can continue mass communication campaigns through Evam products. Read More
Sigortam.net
Bora Uludüz, CEO
Can we realise every idea we want with Evam? Yes, we can. The interface is very flexible, so we can embed everything we want. We can operate quickly for a better time-to-market, which helps us monitor data flow and the results of our ideas in real-time dashboards.
MTS
Every day with our 8M customers, we process 15M data, including real-time location, from 40 different sources. With Evam, we have increased our campaign success rates from 3% to 18%.
HOPİ
Murat Taşbaş
HOPI - IT Director
Evam brings us to the next level in customer journey orchestration and gives us 4Rights: right customer, right channel, right moment & right offer.
ZUBİZU
Selin Ertuğrul
ZUBİZU - Campaign & Communication Channel Manager
We are providing more comfortable journeys for our guests with real-time notifications with Evam Actions. Thanks to Evam, we were awarded the title of 'Digital Trailblazer' in IDC's Digital Transformation Awards, and scored high in the International Business Excellence Awards in the 'Customer Experience' category in 2019.
